Horizon Earns Quest for Quality Award
Horizon Lines, Inc., (NYSE:HRZ), the nation's leading domestic ocean shipping and integrated logistics company, has earned a 2009 Quest for Quality Award in the ocean carrier category from Logistics Management magazine.
The Quest for Quality award recognizes leading logistics and transportation providers for service excellence and customer satisfaction based on performance, value, information technology, customer service, equipment and operations.
The Quest for Quality Award is based on a wide-ranging survey conducted each year by Logistics Management, a leading monthly publication for supply chain professionals. The publication surveys qualified buyers of logistics and transportation services to evaluate providers on service excellence and customer satisfaction.
Horizon Lines is the only ocean carrier serving each of the domestic U.S. trades of Alaska, Hawaii, Guam and Puerto Rico. In recent years, the company has been recognized consistently by both customers and industry experts for service excellence and schedule integrity.
In the second quarter of 2009, Horizon Lines topped the list of ocean carriers worldwide for schedule reliability with 100% on time performance, according to Drewry Shipping Consultants. Earlier this year, Horizon Lines was awarded the Platinum Carrier Award from home improvement retailer Lowe's Companies Inc. (LOW) for providing 100% on-time service in 2008. Wal-Mart Stores Inc. (WMT) named Horizon Lines Jones Act Carrier of the Year for 2008 to recognize best-in-class schedule reliability and exceptional customer service.