Celebrity Cruises Receives Lloyd's Register Certification For Quality Systems

Friday, July 13, 2001
Celebrity Cruises became the first cruise line to receive the International Standards Organization (ISO) 9002 certificate from Lloyd's Register for the cruise line's excellence in establishing a management system that ensures a high-quality cruise experience for guests. The ISO is an international organization that promotes the development of standardization to facilitate the international exchange of goods and services. The certification was achieved through extensive and ongoing internal and external auditing of Celebrity's quality management system and its implementation of that system. Celebrity's certification efforts began in July 1999. In December 2000, Lloyd's Register completed its assessment of the company's quality management system and recommended the issuance of Celebrity's certificate.

The certification process involved audits of an entire spectrum of activities within Celebrity's shipboard and shoreside operations, from customer relations to purchasing and contract management. Reviews were conducted in areas as diverse as embarkation and debarkation, entertainment, food and beverage, guest relations, housekeeping, marine and technical operations.

Routine verification visits will be conducted throughout the certification period to ensure the company's ongoing compliance with the ISO standards.

Celebrity previously received fleet-wide certifications for its Environmental Management System through compliance with the ISO 14001 standards. Last year, Lloyd's Register presented Celebrity with Lloyd's first-ever Environmental Protection Certificates.

Maritime Reporter February 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Cruise Ship Trends

Her Majesty The Queen to Name Britannia

Her Majesty The Queen, accompanied by His Royal Highness The Duke of Edinburgh, will name the new P&O Cruises vessel Britannia in Southampton on March 10, 2015, P&O Cruises announced.

Carnival Expands Capacity in New Orleans

Carnival Cruise Line will expand capacity on its four- and five-day short cruise program from New Orleans by 34 percent when Carnival Triumph replaces Carnival Elation on this schedule next spring,

Royal Caribbean to Sell Splendour of the Seas

Royal Caribbean Cruises Ltd. announced that it has entered into an agreement to sell its cruise ship Splendour of the Seas to TUI Cruises in the second quarter of 2016.

Education/Training

Clyde Marine Training Reports Short Course Milestone

Clyde Marine Training informs it has reached a milestone this week, welcoming its 10,000th person to successfully complete one of its marine short courses. Christopher

COMPIT to Showcase Smarter Ships, Systems & Solutions

The 14th International Conference on Computer and IT Applications in the Maritime Industries (COMPIT) will take place from 11th to 13th May 2015 in Ulrichshusen, Germany.

Long Beach Harbor Tour Season

Long Beach Port is once again giving tourists opportunity to enjoy a rare view of port operations on a free Port of Long Beach harbor tour. The organizers are

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Naval Architecture Offshore Oil Pod Propulsion Ship Electronics Ship Repair Shipbuilding / Vessel Construction Sonar
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.2104 sec (5 req/sec)