Celebrity Cruises Receives Lloyd's Register Certification For Quality Systems

Friday, July 13, 2001
Celebrity Cruises became the first cruise line to receive the International Standards Organization (ISO) 9002 certificate from Lloyd's Register for the cruise line's excellence in establishing a management system that ensures a high-quality cruise experience for guests. The ISO is an international organization that promotes the development of standardization to facilitate the international exchange of goods and services. The certification was achieved through extensive and ongoing internal and external auditing of Celebrity's quality management system and its implementation of that system. Celebrity's certification efforts began in July 1999. In December 2000, Lloyd's Register completed its assessment of the company's quality management system and recommended the issuance of Celebrity's certificate.

The certification process involved audits of an entire spectrum of activities within Celebrity's shipboard and shoreside operations, from customer relations to purchasing and contract management. Reviews were conducted in areas as diverse as embarkation and debarkation, entertainment, food and beverage, guest relations, housekeeping, marine and technical operations.

Routine verification visits will be conducted throughout the certification period to ensure the company's ongoing compliance with the ISO standards.

Celebrity previously received fleet-wide certifications for its Environmental Management System through compliance with the ISO 14001 standards. Last year, Lloyd's Register presented Celebrity with Lloyd's first-ever Environmental Protection Certificates.

Maritime Reporter September 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Cruise Ship Trends

Radio Holland Revamps Cruise Ship Bridge

Holland America Line’s cruise ship MS Noordam recently underwent a 10-day dry-dock period, during which it was fit with a customized bridge from Radio Holland. The

Saga Cruises Orders New Ships

Saga Cruises has placed an order for a new cruise ship to be built by Meyer Werft in Germany with the delivery date of Summer 2019.    The deal comes with an

US Coast Guard Medevacs Cruise Ship Passenger

A 68-year-old man who reportedly suffered a seizure was medevaced from a cruise ship 180 miles off of Southwest Pass, La., Sunday, the U.S. Coast Guard said.   Watchstanders


Transas Support for Philippines MET

The rapid growth and development of the Philippine maritime training market caused a dramatic increase in demand for state-of-the-art simulation systems compliant

Four CMA Cadets Awarded Crowley Scholarships

Four California Maritime Academy (CMA) cadets were awarded Thomas B. Crowley Sr. Memorial scholarships from the Crowley Maritime Corporation. The scholarships

Emerging Tech of Online Education and Training

The emerging technology tool is embraced by award winning West Kentucky Community & Technical College’s Inland Logistics and Marine Institute and its students. Years ago,

Maritime Contracts Maritime Security Maritime Standards Naval Architecture Navigation Pipelines Ship Electronics Ship Repair Shipbuilding / Vessel Construction Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.6091 sec (2 req/sec)