Following a number of record years in marine business, 2009 and 2010 definitely will be more challenging for the entire market. However, Caterpillar Marine Power Systems (CMPS) said it is prepared to weather the storm. The realignment of CMPS Director level management structures is designed to improve customer relationships while allowing for sustainable growth.
Effective April 1, J. Florian Gruber will become CMPS Sales Director, based in Hamburg. Gruber will be responsible for all commercial Cat and MaK marine engine sales around the world. He will oversee a global team of sales representatives as well as the MaK dealership for Asia Pacific. Gruber will concentrate on supporting key Cat and MaK dealers and will work closer with strategic customers and the sub-segments that they operate in.
Also effective April 1, P. Jaime Tetrault will become CMPS Product Support Director, based in Miramar, Florida, in the USA. Tetrault will have responsibility for all after-sales strategic initiatives, including product support, parts distribution and dealer development. He will oversee a team of product support professionals around the world, ensuring that local customer needs are met while global service consistency is guaranteed.
“Our decision to establish dedicated global leadership roles for Sales and Product Support reflects the changing nature of our growing customer base,” said Nigel Parkinson, CMPS Managing Director, Hamburg. “Our previous leadership structure was more regionally focused. By making these changes our aim is to better align Caterpillar and our Dealer Network to meeting our customers’ requirements consistently wherever they operate around the world.”