Celebrity Cruises Receives Lloyd's Register Certification For Quality Systems

Friday, July 13, 2001
Celebrity Cruises became the first cruise line to receive the International Standards Organization (ISO) 9002 certificate from Lloyd's Register for the cruise line's excellence in establishing a management system that ensures a high-quality cruise experience for guests. The ISO is an international organization that promotes the development of standardization to facilitate the international exchange of goods and services. The certification was achieved through extensive and ongoing internal and external auditing of Celebrity's quality management system and its implementation of that system. Celebrity's certification efforts began in July 1999. In December 2000, Lloyd's Register completed its assessment of the company's quality management system and recommended the issuance of Celebrity's certificate.

The certification process involved audits of an entire spectrum of activities within Celebrity's shipboard and shoreside operations, from customer relations to purchasing and contract management. Reviews were conducted in areas as diverse as embarkation and debarkation, entertainment, food and beverage, guest relations, housekeeping, marine and technical operations.

Routine verification visits will be conducted throughout the certification period to ensure the company's ongoing compliance with the ISO standards.

Celebrity previously received fleet-wide certifications for its Environmental Management System through compliance with the ISO 14001 standards. Last year, Lloyd's Register presented Celebrity with Lloyd's first-ever Environmental Protection Certificates.

Maritime Reporter March 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Cruise Ship Trends

China Homeport for Latest Giant RCI Cruise Ship

Royal Caribbean International says that its latest cruise ship, 'Quantum of the Seas', will make its home port in Shanghai (Baoshan), China The ship will reposition to China in May 2015,

Holland American Line donates $100,000 to Desmond Tutu Peace Foundation

In honor of Archbishop Emeritus Desmond Tutu’s work to spread peace, justice and democracy around the globe, Holland America Line has made a $100,000 donation to

Cruise Industry Disappointed by Findings of Critical LMU Report

New research by the UK's Leeds Metropolitan University (LMU) claims the cruise industry is ignoring its responsibility to the environments and societies it visits.

Education/Training

Nigeria Maritime Academy Gets Bridge Simulator

A NAUTIS Full Mission Bridge Simulator was purchased and delivered to the Maritime Academy of Nigeria in Oron. The new simulator will be used to provide qualitative

Technology, Economy the Focus of New Marine Academy in China

The Ningbo Nottingham International Academy for Marine Economy and Technology (IAMET) has been officially launched at a ceremony at The University of Nottingham Ningbo China (UNNC).

Gondán Lays Keel for MS-SC Training Vessel

Gondán Shipyard celebrated the keel laying ceremony of the sail training vessel that the yard is building for the British Marine Society & Sea Cadets (MS-SC). In the ceremony,

 
 
Navigation Offshore Oil Pipelines Port Authority Salvage Ship Electronics Ship Repair Ship Simulators Sonar Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.0967 sec (10 req/sec)