Cruise Co. Sued Over Fuel Surcharges

Monday, November 10, 2008

Attorney General Bill McCollum filed a lawsuit against a Broward County cruise ship company for failing to adequately disclose fuel surcharge fees. According to the lawsuit, Imperial Majesty Cruise Line LLC has collected approximately $4m in fuel surcharges from late 2006 to present.

The company, which offers two-day cruises to the Bahamas, is also accused of falsely representing those fees as governmental taxes or fees. An investigation conducted by the Attorney General’s Economic Crimes Division determined the company’s web site informs consumers that a “fuel/security” surcharge will be added to their onboard account “…only if (they) have not paid the governmental taxes and fees at the time of booking.”

Consumer complaints indicated that when travelers arrived to board the ship they were charged the surcharge, even though it was not, in any way, mandated by any governmental entity. Many consumers first learned of the $20-$30 surcharge only when they arrived to embark on their cruise.

The lawsuit follows agreements reached this spring with other cruise line companies after the Economic Crimes Division received several hundred complaints from around the country about the entire cruise line industry, alleging cruise lines were retroactively charging a fuel supplement charge after cruises had been booked and deposits had been made by consumers. In addition to investigating the manner in which the charges were disclosed, the Attorney General’s Office also looked into whether or not the charges violated an agreement from 1997.

(Source: Office of the Attorney General of Florida)

Maritime Today


The Maritime Industry's original and most viewed E-News Service

Maritime Reporter July 2016 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Legal

ASEAN Breaks South China Sea Deadlock

Manila drops request to refer to court ruling in statement. Southeast Asian nations overcame days of deadlock on Monday when the Philippines dropped a request

China sets up South China Sea environment protection fund

China has set up a 15 million yuan ($2.25 million) environmental protection fund for the South China Sea having already spent double that in the past four years,

Los Angeles Pushes for Valero Terminal Improvements

The Port of Los Angeles has released an Initial Study/Notice of Preparation (IS/NOP) — the first step in the Environmental Impact Report (EIR) process — for a Marine

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Navigation Offshore Oil Pod Propulsion Port Authority Ship Electronics Ship Repair Ship Simulators Sonar
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.0688 sec (15 req/sec)