HSI Completes Pilot Program with NCL

Thursday, January 03, 2008
Health Systems International recently piloted an enhanced online appointment solution with Norwegian Cruise Lines to help streamline and expedite the care of crew members once the ship reaches the next Port City.

Once the ship medical officer determines a need for additional care to be delivered on shore, an appointment is entered via the Internet from the vessel. HSI is auto notified and appointment scheduling begins. As appointments are scheduled, data is submitted to the vessel via the same Internet interface notifying them of the time, date and location of appointment. Immediate notifications of changes are submitted in real time after updates are made and HSI takes the appropriate action to ensure appointments are modified or rescheduled as requested.

“Completing this pilot with Norwegian Cruise Lines for online appointments, was the first step in redirecting focus to lowering the cost of care,” stated Althea Rollins of HSI, “because we can ensure the patients are being scheduled with quality providers, pre-contracted with HSI to accept discounts. We match the patient’s needs with an appropriate physician in the area where the ship will port next. The crew members receive quality care through an organized process and the ship owner pays MUCH less for the visit.”

Dan Farkas, Vice President and Assistant General Counsel NCL (Bahamas) Ltd., commented, “We are pleased with the results of the online appointment process and technology. This allows our cost control partner, HSI, to not only garner the best price for medical care but also ensures are members are taken care of in quality settings that meet their specific health needs. We look forward to rolling out the process on a larger scale.”

Maritime Reporter March 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Cruise Ship Trends

Holland American Line, with Seabourn Named 'World's Most Ethical' Companies

For the third consecutive year, Holland America Line, together with sister line Seabourn, was named among the World’s Most Ethical Companies by Ethisphere Institute,

Ship as Lifeboat Concept Disputed by ICV

A recent meeting at the National Transportation Safety Board in Washington, D.C. (attended by International Cruise Victims (ICV) Board representatives) discussed

NCL Spotlights Eco-Smart Cruising Program

On Earth Day, Norwegian Cruise Line NCL) celebrated key achievements from the past year that, as a part of its Eco-Smart Cruising program, help preserve the world's oceans.

 
 
Maritime Security Maritime Standards Naval Architecture Offshore Oil Pod Propulsion Port Authority Salvage Ship Repair Ship Simulators Shipbuilding / Vessel Construction
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.0986 sec (10 req/sec)