HSI Completes Pilot Program with NCL

Thursday, January 03, 2008
Health Systems International recently piloted an enhanced online appointment solution with Norwegian Cruise Lines to help streamline and expedite the care of crew members once the ship reaches the next Port City.

Once the ship medical officer determines a need for additional care to be delivered on shore, an appointment is entered via the Internet from the vessel. HSI is auto notified and appointment scheduling begins. As appointments are scheduled, data is submitted to the vessel via the same Internet interface notifying them of the time, date and location of appointment. Immediate notifications of changes are submitted in real time after updates are made and HSI takes the appropriate action to ensure appointments are modified or rescheduled as requested.

“Completing this pilot with Norwegian Cruise Lines for online appointments, was the first step in redirecting focus to lowering the cost of care,” stated Althea Rollins of HSI, “because we can ensure the patients are being scheduled with quality providers, pre-contracted with HSI to accept discounts. We match the patient’s needs with an appropriate physician in the area where the ship will port next. The crew members receive quality care through an organized process and the ship owner pays MUCH less for the visit.”

Dan Farkas, Vice President and Assistant General Counsel NCL (Bahamas) Ltd., commented, “We are pleased with the results of the online appointment process and technology. This allows our cost control partner, HSI, to not only garner the best price for medical care but also ensures are members are taken care of in quality settings that meet their specific health needs. We look forward to rolling out the process on a larger scale.”

Maritime Reporter August 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Cruise Ship Trends

Inchcape Shipping Celebrates 25th Anniversary of ISS Greece

Inchcape Shipping Services (ISS), the world’s leading maritime services provider, has this month celebrated the 25th anniversary of its operations in Greece

Steel Cut for Third RCI Quantum-class Cruise Ship

The steel cutting for 'Ovation of the Seas', scheduled to be delivered in the autumn of 2016, took place at the Meyer Werft shipyard in Papenburg, Germany, where 'Quantum of the Seas',

Holland America Line's New Ship is ms Koningsdam

Holland America Line revealed the name of its new 99,500-ton cruise ship slated for delivery in February 2016 will be ms Koningsdam. While the name pays homage

 
 
Maritime Careers / Shipboard Positions Maritime Security Maritime Standards Naval Architecture Pod Propulsion Port Authority Salvage Ship Electronics Ship Simulators Shipbuilding / Vessel Construction
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1263 sec (8 req/sec)