M/S Zuiderdam Goes Live with Fidelio Cruise

Wednesday, February 05, 2003
Following inaugural events in Fort Lauderale during December 2002 during where Holland America Line showcased the new vessel to more than 13,000 travel agents, guests and alumni, m/s Zuiderdam has now commenced its year-round Caribbean Cruise program. M/s Zuiderdam, with a capacity of 1848 passengers, is the first of the Vista class vessels to be installed with the latest version of the Fidelio Cruise Ship's Property Management System offering an integrated management system to the vessel. Working closely with Holland America Line's in-house IT department, the team of Fidelio Cruise and Micros POS implementation specialists completed the installation process in time for the vessel's maiden voyage. "By configuring and setting up servers at the company's Seattle headquarters prior to shipment to the vessel, Fidelio Cruise was able to offer the customer a more relaxed environment in which to become familiar with the system prior to shipboard installation" stated Fidelio Cruise President, Tony Heuer. After the arrival and installation of the servers onboard, over 80 Fidelio Cruise clients were configured in a production line environment, connected to the network and tested before a full training was given to all users. The Fidelio Cruise system brings m/s Zuiderdam a host of functionality including full passenger and crew handling capability, a fully automated Check-In with Picture Taking, Gangway Security System (SOLAS) compliant, full Shore Excursions module that accepts pre-paid and pre-booked excursions from the Holland America system, SilverWhere Dining Room module, Hotel Maintenance and Marketing and Promotions module. The "one-card-fits-all" system is also in use offering passengers the ease of using their Onboard Card for gangway transit and ID, cabin entry and for all purchases onboard.
Maritime Reporter September 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds


IHC Services Secures Dredger Repair Contract

IHC Services, a subsidiary of Dutch shipbuilder and repairer Royal IHC, informs it has secured an order for a renovation project for a dredging vessel owned by Huta Marine Works Ltd in Saudi Arabia.

Kruszewski Joins Braemar Engineering

Braemar Engineering, the specialist maritime engineering consultancy, today announced the appointment of Chis Kruszewski to the role of Senior Electrical Engineer in its Offshore,

Damen's Third Ferry for South Korea

All good things come in threes as Damen delivers the third vessel of the year, from the Damen Fast Ferry (DFFe) series to South Korean operators. Having already

Cruise Ship Trends

Radio Holland Revamps Cruise Ship Bridge

Holland America Line’s cruise ship MS Noordam recently underwent a 10-day dry-dock period, during which it was fit with a customized bridge from Radio Holland. The

Saga Cruises Orders New Ships

Saga Cruises has placed an order for a new cruise ship to be built by Meyer Werft in Germany with the delivery date of Summer 2019.    The deal comes with an

US Coast Guard Medevacs Cruise Ship Passenger

A 68-year-old man who reportedly suffered a seizure was medevaced from a cruise ship 180 miles off of Southwest Pass, La., Sunday, the U.S. Coast Guard said.   Watchstanders

Maritime Contracts Maritime Security Naval Architecture Navigation Pod Propulsion Port Authority Salvage Ship Electronics Ship Repair Sonar
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1384 sec (7 req/sec)