USCG MSO Jacksonville Receives Fourth Consecutive Commandant's National Quality Award

The Commandant of the USCG announced the MSO in Jacksonville was awarded the Commandant's National Quality Award for the fourth consecutive year. This year, MSO Jacksonville distinguished itself as the only USCG winner of the highest level award, the GOLD Award. Only one USCG unit has ever previously won the GOLD award. MSO Jacksonville is the only USCG Command in all of Florida to win the award this year, and is the only USCG Command nationwide to receive the award four years in a row. The USCG Commandant's National Quality Award exists to recognize and promote achievement in the implementation of quality concepts throughout the USCG. The award criteria are based on the Malcolm Baldrige National Quality Award principles of leadership, customer satisfaction, employee involvement, and continuous improvement.