Vector Maritime Services has signed a partnership agreement with France Telecom for the provision of all Inmarsat Services including Inmarsat A, B, C, mM and Fleet. “We selected France Telecom because of their reputation for quality and working with their partners to provide the best customer service” said Paul Ashton.
At the same time Vector have announced a partnership agreement with Broadband Maritime for the provision of VSAT services to ships. Broadband Maritime provide a global VSAT service for a low all-inclusive flat rate per month.
Vector are also pleased to welcome Claire Mercer as Director of Airtime Sales, responsible for both Inmarsat and VSAT services. Claire’s career includes Nera and Marconi was previously with Xantic as Airtime Sales Manager
. “I am looking forward to using both my knowledge and experience within the maritime sector to develop new business opportunities, both domestic and internationally, for Vector, France Telecom and Broadband Maritime. “ explained Claire Mercer, “Airtime and software combined in one service is an excellent solution for any shipping company. Vector have implemented excellent customer support practice and working together with our partners, customer satisfaction and support will be Vector’s number one priority for both airtime and software solutions.”
Vector’s CEO Paul Ashton says, “As a software company I believe we provide greater support to the customer than a traditional satellite airtime provider. Support to us is not just providing a voice at the end of the phone, but having technicians who not only know the client but also know his ships, because they have been there.”