Wilhelmsen Ships Service, a ships services network, has restructured its Polish operation and implemented an advanced level of connectivity to enable the company to offer its full capacity of products and services to the regional market place.
The enhanced services include account sales to Polish owners, ship managers and charterers. In addition ships agency services are now available under the name of Wilhelmsen Ships Service in the ports of Szczecin and Gdansk, including their subports. Services include marine products and technical services, safety and refrigeration. WSS also now operates freight forwarding services in and out of these ports for Polish and foreign customers.
Wilhelmsen Ships Service Polska Sp. z.o.o. was established in Poland at the end of 2008 to delineate the roles of Wilhelmsen Ships Equipment and Wilhelmsen Ships Service in the Polish market. It also creates a framework for Wilhelmsen Ships Service to develop further.
Connection to Wilhelmsen Ships Services’ global integrated IT environment which combines the management, operations and logistics elements of Wilhelmsen Ships Service’s global network, has played a vital role in integrating the newly-structured Polish operation into the company’s extensive resources capability.
The IT system now links Wilhelmsen Ships Service’s agency department to its financial and operating systems, benefitting the customer through easy control of projects. The customer can refer to the status of any job on line without the need to contact Wilhelmsen Ships Service. All service descriptions and codes are standardized, as are invoicing and other documents.