Port of Houston Recognized by Rail Association

Marinelink.com
Monday, July 15, 2013

The Railway Industrial  Clearance Association (RICA) has recognized the Port of Houston  Authority as the nation's best after evaluating Houston and 25 other  U.S. ports in the areas of overall quality, customer service, customer satisfaction and quality of facilities.
 

It marked the second time in the last five years that the Port of  Houston Authority has received the prestigious 2013 RICA Outstanding Port Award for Customer Satisfaction.


Nineteen of the 26 ports examined in the RICA 2013 annual survey are located on the Atlantic or Gulf coasts, where the majority of the country's heavy cargo is handled.



"We are honored and proud to receive RICA's 2013 Outstanding Port Award for Customer Satisfaction," said Leonard Waterworth, Executive Director, Port of Houston Authority. "It is a testament to the efficiencies at the Port Authority's facilities and the professionalism and high caliber of service demonstrated by all the Stakeholders that comprise the Houston Ship Channel.



"I would also like to recognize the Port Terminal Railroad Association," Waterworth added, "for its role in helping facilitate effective rail commerce. This has enabled the Port of Houston Authority to provide a high level of customer service atits general cargo facilities."
 

RICA is comprised of more than 400 members, supporting the heavy and dimensional transportation industry. Its members' support is a crucial component of the intermodal platform on which the Port of Houston Authority has established itself as the nation's leader in handling project cargo.
 


Houston ranked ahead of Charleston, S.C.; Savannah, Ga.; Albany, NY; and Corpus Christi, Texas, respectively, as the top five ports overall. The Port of Houston Authority also finished first in the areas of  customer service and customer satisfaction.

Maritime Reporter October 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Dometic to Debut New Product Line at Workboat

New products on display will include the Dometic Cup Cooler, the Smart Touch Integrated Intelligence Control system and the Dometic Sea Xchange watermakers; attendees

Insights: Morton S. Bouchard III

Insights: Morton S. Bouchard  III - President and CEO, Bouchard Transportation Co., Inc. When it comes to iconic, East Coast mainstays of the U.S. maritime industry,

Andrews to Lead CWind’s O&M Division

Lee Andrews has been appointed as CWind’s new global head of operations for maintenance and asset management (O&M) services.   Andrews joins CWind from Siemens

Ports

US Port Congestion Hides Deeper Issues

Ports on the U.S. West Coast are currently suffering from chronic congestion, but are there deeper issues affecting their performance?   Drewry’s new report Container

Hamburg Cargo Volumes at Record High

Seaborne cargo throughput of 110 million tons in the first nine months sets new record for Port of Hamburg    With total throughput of around 110 million tons,

New McAllister Tug Features JonRie Winch Set

JonRie Marine Winches supplied its fifth ship set of full bollard pull winches to New York’s McAllister Towing for installation on its new tug, Tate McAllister.

 
 
Maritime Contracts Maritime Security Maritime Standards Navigation Offshore Oil Pipelines Salvage Ship Repair Shipbuilding / Vessel Construction Winch
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1496 sec (7 req/sec)