Caterpillar Marine Power Systems Extends Parts Warranty

Press Release
Monday, February 25, 2013

All Cat brand parts utilized in marine applications are now covered for one year.



Caterpillar Marine Power Systems is pleased to announce it has increased the warranty on Cat Brand Parts used in all marine applications from six months to one year. The warranty covers all parts used in Cat  marine engines, Cat marine generator sets, Cat branded marine control systems and Cat marine transmissions. The extended coverage applies to all parts sold or utilized in service work on or after June 1, 2012. Of note, there will be no additional cost to customers for this significant extension of warranty protection.


 
Caterpillar Marine Power Systems implemented this new warranty policy in response to customer feedback, industry trends and product quality trends. “Recognizing our leading position in the marine market, we felt the time was perfect to reinforce customer confidence in our marine products. We see a variety of warranty terms and conditions from our competition often adding complexity for our customers in doing an apples-to-apples comparison. At Caterpillar, we do not want to hide behind the small print in the warranty statement,” P. Jaime Tetrault, Caterpillar Marine Power Systems product support director noted. “We are proud of our parts quality and we are prepared to make a firm commitment to our customers that when you buy from our Caterpillar authorized distributors, we can guarantee you the best quality parts worldwide. To reinforce this message, we are proud to offer this warranty extension to our global customers who chose to use original Cat parts.”



 Recent customer feedback indicates that more and more purchase decisions are based upon warranty and service support by engine manufacturers—an area where Caterpillar is the proven market leader.  “The challenge in the aftermarket parts business today is in understanding the quality of the product being purchased and the conditions of the warranty offered by the seller. Caterpillar has no hidden conditions on our parts—when you buy an original Cat marine part, you now get a full year parts warranty under the same conditions as our previous six months warranty. We believe this is yet another advantage that sets Caterpillar apart from our competition,” stated David Holt, Caterpillar Marine Power Systems parts manager.





 

Maritime Reporter August 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Colachel to Become Major Port

The government of India would soon build a major port at Colachel in the southernmost tip of Tamil Nadu at an estimated cost of $3.2 billion (Rs 21,000 crore),

RYDLYME Marine Selects GoM Distributor

RYDLYME Marine has named R Carter & Associates, Inc. of Mobile, Ala. a new stocking distributor for the Gulf of Mexico area, targeting shipyards, larger workboats,

MN 100: Elliott Bay Design Group

The Company: Elliott Bay Design Group (EBDG) is a Seattle-based, employee-owned enterprise with offices in New Orleans and Ketchikan that provides full-service naval architecture,

Marine Power

CTruk Delivers Wind Farm Support Vessel

Shipbuilder CTruk Boats, a manufacturer of composite wind farm support vessels (WFSV), has delivered the second workboat in a two-craft order from CWind.   The

Rolls-Royce to Design, Equip Canadian Stern Trawler

The shipbuilding company VARD Group AS in Norway has received an order from a Canadian company for a shrimp stern trawler to be designed and equipped by Rolls-Royce,

Sea Breeze 2015 Kicks off in Odesa

Maritime forces from 11 nations kicked off the U.S.-Ukraine co-hosted multinational exercise Sea Breeze 2015 in Odesa, Ukraine and the Black Sea, Sept. 1. Sea Breeze,

News

Palmer Johnson Yatchs Shuts Sturgeon Bay, Moves to Europe

Luxury yacht manufacturer Palmer Johnson Yachts is closing its production facilities in Sturgeon Bay because of dwindling sales and competition from overseas.   In

Australia's New Shipping Laws Threaten Loss of Jobs

The planned changes to Australia’s shipping laws would cause a 93% loss of Australian seafaring jobs a new report says.   More than nine in 10 domestic seafarers

Proposed Shipping Legislation to Jeopardise$100-million Investment in Australia

Australian-owned Bass Strait shipping operator SeaRoad Holdings has warned the Federal Government that its proposed Shipping Legislation Amendment Bill could jeopardise

 
 
Maritime Careers / Shipboard Positions Maritime Standards Naval Architecture Offshore Oil Pipelines Salvage Ship Electronics Ship Simulators Sonar Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.2075 sec (5 req/sec)