Caterpillar Marine Power Systems Extends Parts Warranty

Press Release
Monday, February 25, 2013

All Cat brand parts utilized in marine applications are now covered for one year.



Caterpillar Marine Power Systems is pleased to announce it has increased the warranty on Cat Brand Parts used in all marine applications from six months to one year. The warranty covers all parts used in Cat  marine engines, Cat marine generator sets, Cat branded marine control systems and Cat marine transmissions. The extended coverage applies to all parts sold or utilized in service work on or after June 1, 2012. Of note, there will be no additional cost to customers for this significant extension of warranty protection.


 
Caterpillar Marine Power Systems implemented this new warranty policy in response to customer feedback, industry trends and product quality trends. “Recognizing our leading position in the marine market, we felt the time was perfect to reinforce customer confidence in our marine products. We see a variety of warranty terms and conditions from our competition often adding complexity for our customers in doing an apples-to-apples comparison. At Caterpillar, we do not want to hide behind the small print in the warranty statement,” P. Jaime Tetrault, Caterpillar Marine Power Systems product support director noted. “We are proud of our parts quality and we are prepared to make a firm commitment to our customers that when you buy from our Caterpillar authorized distributors, we can guarantee you the best quality parts worldwide. To reinforce this message, we are proud to offer this warranty extension to our global customers who chose to use original Cat parts.”



 Recent customer feedback indicates that more and more purchase decisions are based upon warranty and service support by engine manufacturers—an area where Caterpillar is the proven market leader.  “The challenge in the aftermarket parts business today is in understanding the quality of the product being purchased and the conditions of the warranty offered by the seller. Caterpillar has no hidden conditions on our parts—when you buy an original Cat marine part, you now get a full year parts warranty under the same conditions as our previous six months warranty. We believe this is yet another advantage that sets Caterpillar apart from our competition,” stated David Holt, Caterpillar Marine Power Systems parts manager.





 

Maritime Reporter October 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

OW Bunker Bankruptcy has ‘Limited Impact’ on Monjasa

Though OW Bunker’s collapse has varyingly affected many companies around the globe, Danish bunker fuel provider Monjasa A/S said in a statement that the news holds

Panama Canal Delegates Meet with Japanese Customers

A Panama Canal delegation headed by Administrator Jorge L. Quijano visited Japan to hold discussions with the Japan Shipowners’ Association (JSA) and the major Japanese shipping lines,

Sustainability Report: Carnival Ahead of Emissions Goal

Carnival Corporation & plc released a report today detailing its sustainability efforts, including initiatives which enabled the company to meet its corporate goal

Marine Power

Pair of ASD Tugboats Delivered to Keppel-Smit

The ASD tugs KST Passion and KST Pride were were delivered to their owner, Keppel-Smit Towage Pte. Ltd of Singapore in October 2014. The two vessels are the first

Shell Launches Naturelle Stern Tube Fluid

Shell has launched its new range of Environmentally Acceptable Lubricants (EALs), including Shell Naturelle S4 Stern Tube Fluid 100.   The Shell Naturelle range

Energy Storage System Ordered for LNG Battery Hybrid Ferry

Norwegian hybrid to be the first LNG battery ferry to operate on commercial routes Corvus Energy, Siemens AS and Fjord1 have announced the award of the contract for the Fannefjord LNG hybrid ferry.

News

Pair of ASD Tugboats Delivered to Keppel-Smit

The ASD tugs KST Passion and KST Pride were were delivered to their owner, Keppel-Smit Towage Pte. Ltd of Singapore in October 2014. The two vessels are the first

US Sets Import Duties on Containers from China

The U.S. Commerce Department on Thursday set duties on imports of rail and road transport containers from China after finding the goods were sold below cost in the United States.

OW Bunker Bankruptcy has ‘Limited Impact’ on Monjasa

Though OW Bunker’s collapse has varyingly affected many companies around the globe, Danish bunker fuel provider Monjasa A/S said in a statement that the news holds

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Maritime Standards Naval Architecture Offshore Oil Port Authority Salvage Ship Electronics Ship Repair
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1760 sec (6 req/sec)