Caterpillar Marine Systems Doubles Parts Warranty

MarineLink.com
Monday, February 24, 2014
Image courtesy of Caterpillar Marine

Caterpillar Marine Power Systems says it has increased the warranty on Cat Brand Parts used in all marine applications from six months to one year.

The warranty covers all parts used in Cat marine engines, Cat marine generator sets, Cat branded marine control systems and Cat marine transmissions. The extended coverage applies to all parts sold or utilized in service work on or after June 1, 2012. The suppliers say that there will be no additional cost to customers for this significant extension of warranty protection.

Caterpillar Marine Power Systems explain that it implemented this new warranty policy in response to customer feedback, industry trends and product quality trends. “Recognizing our leading position in the marine market, we felt the time was perfect to reinforce customer confidence in our marine products. We see a variety of warranty terms and conditions from our competition often adding complexity for our customers in doing an apples-to-apples comparison. At Caterpillar, we do not want to hide behind the small print in the warranty statement,” P. Jaime Tetrault, Caterpillar Marine Power Systems product support director noted."

Recent customer feedback, say the manufacturers, indicates that more and more purchase decisions are based upon warranty and service support by engine manufacturers—an area where Caterpillar is the proven market leader.  “The challenge in the aftermarket parts business today is in understanding the quality of the product being purchased and the conditions of the warranty offered by the seller. Caterpillar has no hidden conditions on our parts—when you buy an original Cat marine part, you now get a full year parts warranty under the same conditions as our previous six months warranty. We believe this is yet another advantage that sets Caterpillar apart from our competition,” stated David Holt, Caterpillar Marine Power Systems parts manager.

The new Cat marine parts warranty is administered by the Cat global dealer network. For more information on the extended warranty or to register to receive a free S.O.S. sample kit or free Operation and Maintenance Manual, visit www.catmarinesupport.com.
 

 

 

Maritime Reporter March 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Schlumberger Announces Q1 Results

Schlumberger Limited (NYSE:SLB) today reported first-quarter 2014 revenue from continuing operations of $11.24 billion versus $11.91 billion in the fourth quarter of 2013, and $10.

Russia Ships First Oil From Offshore Arctic Platform

President Vladimir Putin hailed Russia's first shipment of Arctic offshore oil on Friday, saying the platform decried by environmentalists will help Moscow expand its global energy markets share.

Shipping Turns From Banks to Equity Markets for Cash

Shipping companies are turning to equity markets to fill a growing funding gap, betting that investors hungry for decent returns will provide capital to a sector

Contracts

Shipping Turns From Banks to Equity Markets for Cash

Shipping companies are turning to equity markets to fill a growing funding gap, betting that investors hungry for decent returns will provide capital to a sector

Keel-Laid for Navy's 10th LCS at Austal Yard

The Navy and Austal USA held a keel-laying ceremony for the future 'USS Gabrielle Giffords', the Navy's 10th littoral combat ship (LCS), in Mobile, Ala., informs

Havyard to Build Hybrid Battery Arctic PSV

Norway's Havyard says it has signed a contract for the construction of a Havyard 833 WE ICE platform supply vessel with Fafnir Offshore HF. The vessel is to be

Legal

Korean Ferry Captain's Detention Could Extend As Death Toll Mounts

South Korean prosecutors investigating a ferry disaster said on Sunday they would seek to extend the detention of the ship's captain and two other crew by 10

Reports: Brazilian Tycoon Batista Investigated For Financial Crimes

Brazils federal police have opened an investigation into former billionaire Eike Batista for financial crimes, including insider trading, manipulation of markets and money laundering,

Shell Commited To Russia Expansion Despite Sanctions

Royal Dutch Shell is committed to expansion in Russia, Chief Executive Ben van Beurden told Russian President Vladimir Putin at a meeting on Friday amid sanctions

Workboats

Offshore: Seacor Raises the Bar Again

Long acknowledged as a firm to watch in U.S. crewboat and fast supply boat innovation, Seacor Marine will be attracting industry attention once again when its latest

Miami Tugboat Oil Spill: Coast Guard Respond

The US Coast Guard says that its crewmembers are responding to a fuel spill in the vicinity of Government Cut in Miami, following a leak discovered aboard the 95-foot tugboat 'Neptune'.

Shipbuilding: Vigor Industrial Grows Stronger

Vigor Industrial has ballooned from a modest shipyard in Portland, Oregon, to the largest shipbuilder in the Pacific Northwest and Alaska. Vigor increasingly thinks big and builds big.

Marine Power

Coast Guard tactical air squadron holds change of command ceremony

Capt. Kevin P. Gavin relieved Capt. Donna L. Cottrell as commanding officer of Coast Guard Helicopter Interdiction Tactical Squadron Jacksonville during a change of command ceremony at HITRON Friday.

RS at SEA JAPAN 2014

Russian Maritime Register of Shipping (RS) was the only Russian company to take part in SEA JAPAN 2014 exhibition and conference – one of the major exhibitions of the maritime industry.

Havyard to Build Hybrid Battery Arctic PSV

Norway's Havyard says it has signed a contract for the construction of a Havyard 833 WE ICE platform supply vessel with Fafnir Offshore HF. The vessel is to be

Yachts

USCG Responds to Vessel Fire

The U.S. Coast Guard (USCG) reported it is responding to a report of a vessel that caught fire and became disabled with two men and a dog aboard south of the McCormick

Maersk Line named race partner for the Volvo Ocean Race

The world’s largest container shipping company, Maersk Line, is the official shipping partner for the Volvo Ocean Race, the pre-eminent round-the-world yacht race.

KVH Film Considered for Maritime Safety Award

“The Human Element,” produced by KVH Media Group under the TRAININGlink brand, is a finalist in the “Safety at Sea” category of the Seatrade Awards. KVH Industries, Inc.

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Naval Architecture Offshore Oil Pipelines Ship Repair Ship Simulators Shipbuilding / Vessel Construction Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1135 sec (9 req/sec)