New Conference, New Clients for DockMaster

MarineLink.com
Monday, February 10, 2014

DockMaster, a suite of marine business software, will stage its latest user conference this week as its client roster continues to grow under new ownership.

More than 100 DockMaster customers will gather in West Palm Beach, Fla., for the free DockMaster User Conference: OnBoard 2014, Monday and Tuesday, Feb. 10-11. Experts and users will exchange information, hear more about DockMaster 8.0, the latest version due out in beta form this March, and get an update on the ongoing integration with The Boat Village, the industry’s leading mobile platform to simplify boat ownership and service coordination.

“The industry response to our DockMaster product strategy has been phenomenal, and it is great to see so many new customers come on board,” said Kevin Hutchinson, founder and CEO of My-Villages. “Our goal is to put today’s technology—the best there is—in the hands of marine businesses. It’s vital to our customers, it’s vital to the industry—and that makes it vital to us. It’s our Number One priority, the principle that guides us.”

Acquired by My-Villages late last year, DockMaster is now in use at more than 600 facilities in North America, the Caribbean, Central America and Western Europe, and the numbers continue to increase.

Major facilities that have turned to DockMaster to help run their businesses in recent months include Royal Canadian Yacht, Port Superior Marina, Southpoint Marina, Bridge Harbor Yacht, El Dorado Hills (Gold Key Storage), Algonac Harbour, Phil's Auto & Recreation and Bay Harbor Marina.

“There are so many things happening at My-Villages and with DockMaster, and we cannot wait to share them at the conference,” said Cam Collins, My-Villages president and COO. “Modernization is not something that happens only on the docks or on the shop floor. It happens throughout a business and it shouldn’t ever stop. Our goal is to give marine businesses the right technology to better serve their customers.”

Established in 1983, DockMaster offers a suite of software tools that have helped marine companies of all sizes manage their business and improve their productivity, financial controls and customer service.

Born in 2011, The Boat Village enhances how marine businesses connect, communicate and collaborate with customers. Run from any smartphone, tablet or computer, it keeps an inventory of all onboard equipment, personalized with electronic manuals and automated maintenance reminders. Owners can send an electronic service request and communicate with their service professionals online. Technicians can provide updates on work in progress, document completed tasks and answer questions. The result is stronger two-way communication between owners and marine professionals—all in the same application.

“We are excited to be integrating DockMaster and The Boat Village,” Hutchinson said. “We are creating a complete end-to-end solution, one that allows companies to use software and mobile technology to connect and collaborate with customers in new ways. We want to simplify the technology and let marine businesses get back to what they do best—taking care of customers.”
 

Maritime Reporter November 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Rescuers Struggle to Reach Burning Ferry in heavy Seas

Passengers aboard a car ferry that caught fire off the coast of Greece early on Sunday pleaded for help as rescue vessels struggled to approach the burning vessel in high winds and rough seas.

Passenger Ferry Catches Fire off Greece

An Italian-flagged ferry carrying 466 passengers and crew caught fire while sailing from Greece to Italy, coast guard officials said on Sunday. The Norman Atlantic,

S.Korea Nuclear Operator says Cyberattacks Continue, Reactors Safe

South Korea's nuclear power operator said on Sunday that cyberattacks on non-critical operations at the company's headquarters are continuing but the country's

News

Rescuers Struggle to Reach Burning Ferry in heavy Seas

Passengers aboard a car ferry that caught fire off the coast of Greece early on Sunday pleaded for help as rescue vessels struggled to approach the burning vessel in high winds and rough seas.

Passenger Ferry Catches Fire off Greece

An Italian-flagged ferry carrying 466 passengers and crew caught fire while sailing from Greece to Italy, coast guard officials said on Sunday. The Norman Atlantic,

S.Korea Nuclear Operator says Cyberattacks Continue, Reactors Safe

South Korea's nuclear power operator said on Sunday that cyberattacks on non-critical operations at the company's headquarters are continuing but the country's

Software Solutions

Making Money with Marine Monitoring

The myriad benefits of gplink are well documented. What you do with it is literally ‘your business.’ Remote Monitoring and Tracking company gplink bills itself

K Line to Expand Use of Eco-efficiency Software

Three further K Line vessels to install ClassNK-NAPA GREEN eco-efficiency software after reporting fuel savings during trials on an 8,600 TEU container vessel   NAPA

Breakthrough Capability Keeps Subs, Ships Safe

Interactive software that can dramatically cut the time it takes to plan safe submarine missions is crossing over to the surface fleet and is being installed

 
 
Maritime Contracts Maritime Security Maritime Standards Navigation Pipelines Pod Propulsion Ship Repair Ship Simulators Shipbuilding / Vessel Construction Sonar
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.2391 sec (4 req/sec)