Cruise Ship Center of Excellence Launched
The aim is to deliver improved service to operators, designers and builders of cruise vessels, and to foster innovation in new services internally.
“We have a lot of expertise around the group which can benefit cruise ship owners. Our recent internal reorganization has given us the chance to harness that expertise more effectively," said Paolo Moretti, General Manager, Business Line Marine, RINA Group. "We have created a Cruise Ship Excellence Center which brings together a group of leading experts in passenger ship safety, environmental issues and operational aspects. The Center has a footprint in Italy, the USA and Asia so that we can serve clients in both mature and emerging markets.”
The Cruise Ship Center of Excellence will provide a one-stop point of contact for the cruise industry to deliver assistance with classification and design review, environmental services, risk assessment, trouble-shooting and management and software tools. Says Moretti, “We currently class forty cruise vessels and we get diverse approaches about technical issues such as Safe Return to Port, environmental issues and energy efficiency, and above all at present about operational efficiency. Cruise companies really know that their big risks, and big operational gains, come from improving the skills of their people and helping them to work smarter. We want to help the cruise lines with the software, their people, as well as their hardware. That is why we are delivering specialised behavioral training, risk-assessment and trouble-shooting services, health, sanitation and hotel services management, monitoring and certification and managerial software, including maintenance activity, purchase cycle and cost control. People matter.”