Imtra Launches Customer Experience Portal

MaritimeEquipment.com
Thursday, August 08, 2013

Imtra, a manufacturer and importer of marine products, announced an advanced set of online business tools for its customers, the Imtra Customer Experience Portal (CEP). Providing a more efficient interface for computer and mobile device access to real-time Imtra product, order, service information and more, the CEP allows Imtra trade customers to get information to their clients faster. The CEP offers a new way to access information 24 hours a day, 365 days a year.

Elevating Imtra’s customer experience, capabilities of the new portal include the ability to view important product information; place and manage orders; track orders from placement through delivery; create and save quotes; access real-time inventory/stock information; review invoices and pay bills; and initiate returns, warranty claims or exchanges. Designed by CorVant, a leader in industry-specific business management solutions, Imtra’s CEP was created with a clear understanding of how marine businesses operate, and how software and technology can deliver a real return on investment in both time and money.

"With most of our customers’ clients enjoying their time on the water, summer is the optimal time to introduce powerful tools that set a new standard in how we do business,” said Eric Braitmayer, COO, Imtra. “We hope our partners will take the time to get acquainted with the CEP and all it has to offer, as we are confident it will provide tremendous information access benefits in the months and years to come."

“During our extensive beta test, the CEP received very positive feedback from Imtra customers,” continued Braitmayer. Jessica Komasa of Marine Lighting Solutions said, “The system streamlines my ordering process and even let’s me print my confirmations immediately.” Petro Ploumis, from Apex Lighting Inc. commented, “The ability to view my account is great. I can see open orders, track shipments — even pay invoices right through the CEP.”

imtracep.com

itra.com
 

Maritime Reporter May 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Wärtsilä wins BWMS Order for 3 Vessels

Wärtsilä has received another important order for its Ballast Water Management Systems (BWMS). Three new container ships being built for a major European shipping

New MD for Glander Int'l Bunkering (India)

Glander International Bunkering is proud to announce that Ajay Menon has been appointed as the Managing Director of Glander International Bunkering (India) Private Limited.

First Damen Twin Axe for Offshore O&G

To develop its large fleet, Groen Offshore, Guard & Support has selected the first Damen Twin Axe Fast Crew Supplier 2610 to be customised with Offshore Oil & Gas standby capabilities.

Marine Equipment

Wärtsilä wins BWMS Order for 3 Vessels

Wärtsilä has received another important order for its Ballast Water Management Systems (BWMS). Three new container ships being built for a major European shipping

First Damen Twin Axe for Offshore O&G

To develop its large fleet, Groen Offshore, Guard & Support has selected the first Damen Twin Axe Fast Crew Supplier 2610 to be customised with Offshore Oil & Gas standby capabilities.

Superyacht Marina Planned at San Juan, Puerto Rico

Puerto Rico Ports Authority issues RFP for Marina District. The project envisions a superyacht marina and dry dock maintenance, repair and overhaul facility

 
 
Maritime Security Naval Architecture Navigation Pod Propulsion Salvage Ship Electronics Ship Repair Ship Simulators Shipbuilding / Vessel Construction Sonar
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1816 sec (6 req/sec)