Imtra Launches Customer Experience Portal

MaritimeEquipment.com
Thursday, August 08, 2013

Imtra, a manufacturer and importer of marine products, announced an advanced set of online business tools for its customers, the Imtra Customer Experience Portal (CEP). Providing a more efficient interface for computer and mobile device access to real-time Imtra product, order, service information and more, the CEP allows Imtra trade customers to get information to their clients faster. The CEP offers a new way to access information 24 hours a day, 365 days a year.

Elevating Imtra’s customer experience, capabilities of the new portal include the ability to view important product information; place and manage orders; track orders from placement through delivery; create and save quotes; access real-time inventory/stock information; review invoices and pay bills; and initiate returns, warranty claims or exchanges. Designed by CorVant, a leader in industry-specific business management solutions, Imtra’s CEP was created with a clear understanding of how marine businesses operate, and how software and technology can deliver a real return on investment in both time and money.

"With most of our customers’ clients enjoying their time on the water, summer is the optimal time to introduce powerful tools that set a new standard in how we do business,” said Eric Braitmayer, COO, Imtra. “We hope our partners will take the time to get acquainted with the CEP and all it has to offer, as we are confident it will provide tremendous information access benefits in the months and years to come."

“During our extensive beta test, the CEP received very positive feedback from Imtra customers,” continued Braitmayer. Jessica Komasa of Marine Lighting Solutions said, “The system streamlines my ordering process and even let’s me print my confirmations immediately.” Petro Ploumis, from Apex Lighting Inc. commented, “The ability to view my account is great. I can see open orders, track shipments — even pay invoices right through the CEP.”

imtracep.com

itra.com
 

Maritime Reporter March 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Otto Marine's Financial Health on the Mend

Michael See Kian Heng, Group Executive Director of Singapore-based offshore vessel owners & shipbuilders Otto Marine, says that his company reported revenue of US$512.

Ultra-deepwater Drillship 'Maersk Valiant' Delivered

Maersk Drilling advises that its second new drillship, 'Maersk Valiant', has been delivered from the Samsung Heavy Industries (SHI) shipyard in Geoje-Si, South-Korea.

Miami Tugboat Oil Spill: Coast Guard Respond

The US Coast Guard says that its crewmembers are responding to a fuel spill in the vicinity of Government Cut in Miami, following a leak discovered aboard the 95-foot tugboat 'Neptune'.

Marine Equipment

KVH Precision Sensors for Geodetics' Inertial Navigation Systems

KVH Industries, Inc.,  a leading manufacturer of high performance fiber optic-based inertial sensors and gyros has entered into a strategic partnership with Geodetics Inc.

WireCo Acquires Netherlands’ Endenburg

Company will open new crane distribution center WireCo WorldGroup Inc., the world’s leading producer and marketer of specialty steel ropes and high synthetic ropes,

A New Standard in Marine Communications

KVH provides and Harvey Gulf employs possibly the most sophisticated on-board SATCOM and related service package on the water. That’s no accident.     If quality service,

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Maritime Standards Pod Propulsion Ship Electronics Ship Simulators Shipbuilding / Vessel Construction Sonar Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1735 sec (6 req/sec)