Imtra Launches Customer Experience Portal

MaritimeEquipment.com
Thursday, August 08, 2013

Imtra, a manufacturer and importer of marine products, announced an advanced set of online business tools for its customers, the Imtra Customer Experience Portal (CEP). Providing a more efficient interface for computer and mobile device access to real-time Imtra product, order, service information and more, the CEP allows Imtra trade customers to get information to their clients faster. The CEP offers a new way to access information 24 hours a day, 365 days a year.

Elevating Imtra’s customer experience, capabilities of the new portal include the ability to view important product information; place and manage orders; track orders from placement through delivery; create and save quotes; access real-time inventory/stock information; review invoices and pay bills; and initiate returns, warranty claims or exchanges. Designed by CorVant, a leader in industry-specific business management solutions, Imtra’s CEP was created with a clear understanding of how marine businesses operate, and how software and technology can deliver a real return on investment in both time and money.

"With most of our customers’ clients enjoying their time on the water, summer is the optimal time to introduce powerful tools that set a new standard in how we do business,” said Eric Braitmayer, COO, Imtra. “We hope our partners will take the time to get acquainted with the CEP and all it has to offer, as we are confident it will provide tremendous information access benefits in the months and years to come."

“During our extensive beta test, the CEP received very positive feedback from Imtra customers,” continued Braitmayer. Jessica Komasa of Marine Lighting Solutions said, “The system streamlines my ordering process and even let’s me print my confirmations immediately.” Petro Ploumis, from Apex Lighting Inc. commented, “The ability to view my account is great. I can see open orders, track shipments — even pay invoices right through the CEP.”

imtracep.com

itra.com
 

Maritime Reporter June 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

USCG Galveston Unit Change of Command

A change-of-command ceremony will be held Thursday morning, July 24, to see a Coast Guard lieutenant commander and graduate of Houston's Alief Hastings High School, Lt.

Panama Canal to Celebrate 100 Years

To commemorate its centennial, the Panama Canal will host a series of events August 14-15 in Panama City to highlight the impact of the waterway during the past century.

Statoil, Repsol, ExxonMobil Win Colombian Offshore License

Statoil announced today that it has been awarded interest in the COL4 license offshore Colombia in the Caribbean Sea in the 2014 Colombia Licensing Round, along with Respol and ExxonMobil.

Marine Equipment

Turbocharger Modification

Cost Effective Solution for Fuel Saving and Emission Control A turbocharger’s efficiency significantly influences diesel engine performance. For example, a turbocharger

Kito Americas Acquires Peerless Industrial

Kito Americas, Inc. announced today that the company has entered into a stock purchase agreement to acquire Peerless Industrial Group from Westview Capital Partners II, L.

GE, LR Study Gas Turbines for Commercial Ships

GE Marine and Lloyd’s Register Sign Memorandum of Understanding to Collaborate on Applying Gas Turbines to Power Commercial Ships GE Marine and Lloyd’s Register

 
 
Maritime Careers / Shipboard Positions Maritime Security Maritime Standards Navigation Offshore Oil Port Authority Ship Simulators Shipbuilding / Vessel Construction Sonar Winch
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.0954 sec (10 req/sec)