KVH Introduce 'Business Class' VSAT Service

Press Release
Wednesday, January 09, 2013

KVH Industries launches new Unrestricted Rate Plans featuring Business Class Service for its mini-VSAT Broadband network.

Designed to meet the booming demand for maritime connectivity, KVH’s new Business Class Service provides unrestricted, prioritized, multimegabit service with unfettered access to all Internet applications and protocols, including streaming media formats, popular Voice over IP (VoIP) services like Skype, and rich media websites.

This service, traditionally only available with very expensive dedicated satellite capacity, and used exclusively by high-end cruise ship or megayacht customers, is competitively priced with other shared maritime VSAT services, but delivers significantly faster service and a superior user experience.

To support its new Business Class Service, KVH has incorporated the features of its CommBox Ship/Shore Network Manager right into the integrated belowdecks unit of its new TracPhone V7-IP and TracPhone V11 products, providing customers with the tools they need to manage this powerful service efficiently and control their airtime costs. This fully integrated solution provides the ability to set up distinct, firewalled networks for operations and crew use.

To ensure that fast, high-quality service is delivered to all KVH customers, the company has nearly completed a global network upgrade with the implementation of advanced Variable Coding, Spreading, and Modulation (VCSM) technology provided by ViaSat, Inc., KVH’s partner in the mini-VSAT Broadband network. VCSM was deployed in the European region in November, providing a 60% increase in the capacity of the mini-VSAT Broadband service, and in the Caribbean region in December, where the capacity was increased more than 100%. The entire network is scheduled to be updated by the end of February 2013.

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