Xylem Applied Water Systems Launches JabscoTech.com

Marinelink.com
Tuesday, September 17, 2013

Xylem Inc., a leading global water technology company focused on addressing the world’s most challenging water issues, is responding to the needs of its marine industry customers with the launch of JabscoTech.com, an online service offering that provides immediate support to end users of Jabsco pumps and products.

 

The first of its kind in the marine market, JabscoTech.com provides a higher level of customer service than is traditionally available, and is easily accessible day and night.


 
Xylem developed JabscoTech.com as a resource for customers of its Jabsco brand for inquiries related to installation, application, troubleshooting and technical requests. The site will house more than 50 videos and datasheets to serve as a library of technical information for marine consumers, mechanics and retailers.


 
“Our employees work tirelessly to provide the highest caliber of customer service, and we developed JabscoTech.com to supplement that support and instantly address requests at anytime,” said Bo Gell, product manager, Xylem’s Applied Water Systems business unit. “This site educates customers on the best way to service their boating needs through instructional video demonstrations.”


 
Service technicians and product managers created the videos on JabscoTech.com based on the subject matter of the most common customer service calls. Each clip highlights a specific topic by providing step-by-step tutorials and lists specific part numbers needed to complete the task. Customers are able to watch the clips at whichever speed suits them best, enabling them to follow along and repeat parts, if necessary. The videos are optimized for viewing on most smartphones for easy access from the field and in remote locations.


 
JabscoTech.com will be formally unveiled at the International Boatbuilders Exhibition and Conference (IBEX), held September 17-19 in Louisville, Ky.

 

Maritime Reporter June 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Lifting Specialists Modulift, IMES form Joint Venture

Lifting industry specialists Modulift and IMES have formed a joint venture to offer an integrated management service to clients internationally.   The two companies

Chinese PM Inks 2 Agreements During CMA CGM Visit

The CMA CGM Group hosted the Chinese Prime Minister, the French Foreign Affairs Minister and a ministerial delegation at its headquarters in Marseilles, July 1, the global shipping company announced.

Shell Green Lights GoM Field After Cost Cuts

Royal Dutch Shell has given the green light for the development of its largest platform in the Gulf of Mexico after making steep cost cuts which made the deep water

Technology

The Hour of Power: Hybrid Marine Technology and Green Ports

In 2015 two significant developments are going to make many operators, owners and builders of professional vessels consider hybrid marine power. Firstly the new emissions laws in ports,

GTT Records Order for 2 LNG Tankers

GTT receives a new order from Hyundai Samho Heavy Industries for two LNGCs for Teekay   GTT, a designer of membrane containment systems for the maritime transportation

SUNY Maritime to Host e-Navigation Conference

The e-Navigation Underway 2015 – North America conference will be hosted by The State University of New York (SUNY) Maritime College from September 28 to 30 on the college’s Throggs Neck, N.

News

Yanmar Diesel Engines for Fast New Crew Tender

The expansion of the number of wind turbines out at sea near the northern Dutch coast was reason enough for Ubels Offshore to expand its fleet with a fifth ship last year.

Charleston Harbor Deepening Gets US Funding

Charleston Harbor deepening project earns key federal funding for preconstruction engineering and design; U.S. Army Corps of Engineers allocates $1.303 million

Lifting Specialists Modulift, IMES form Joint Venture

Lifting industry specialists Modulift and IMES have formed a joint venture to offer an integrated management service to clients internationally.   The two companies

 
 
Maritime Careers / Shipboard Positions Maritime Standards Navigation Offshore Oil Pipelines Pod Propulsion Port Authority Ship Electronics Ship Simulators Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1851 sec (5 req/sec)