Xylem Applied Water Systems Launches JabscoTech.com

Marinelink.com
Tuesday, September 17, 2013

Xylem Inc., a leading global water technology company focused on addressing the world’s most challenging water issues, is responding to the needs of its marine industry customers with the launch of JabscoTech.com, an online service offering that provides immediate support to end users of Jabsco pumps and products.

 

The first of its kind in the marine market, JabscoTech.com provides a higher level of customer service than is traditionally available, and is easily accessible day and night.


 
Xylem developed JabscoTech.com as a resource for customers of its Jabsco brand for inquiries related to installation, application, troubleshooting and technical requests. The site will house more than 50 videos and datasheets to serve as a library of technical information for marine consumers, mechanics and retailers.


 
“Our employees work tirelessly to provide the highest caliber of customer service, and we developed JabscoTech.com to supplement that support and instantly address requests at anytime,” said Bo Gell, product manager, Xylem’s Applied Water Systems business unit. “This site educates customers on the best way to service their boating needs through instructional video demonstrations.”


 
Service technicians and product managers created the videos on JabscoTech.com based on the subject matter of the most common customer service calls. Each clip highlights a specific topic by providing step-by-step tutorials and lists specific part numbers needed to complete the task. Customers are able to watch the clips at whichever speed suits them best, enabling them to follow along and repeat parts, if necessary. The videos are optimized for viewing on most smartphones for easy access from the field and in remote locations.


 
JabscoTech.com will be formally unveiled at the International Boatbuilders Exhibition and Conference (IBEX), held September 17-19 in Louisville, Ky.

 

Maritime Reporter February 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Barril Appointed COO of SBM Offshore

SBM Offshore is pleased to announce the appointment of Philippe Barril as Chief Operating Officer (COO) effective March 1, 2015.  Philippe's appointment as a

Zamakona, Finnish GS-Hydro Ink Deal

The presentation ceremony of the Finnish multinational leader in water services GS-Hydro, new partner of Zamakona Yards in Canarias was held yesterday (January 29th at 7 p.

Naval EXPO Coming to Washington

For the first time ever, the general public will be admitted free to the Naval Future Force Science and Technology EXPO general exhibit hall Feb. 4-5 where they

Technology

Zamakona, Finnish GS-Hydro Ink Deal

The presentation ceremony of the Finnish multinational leader in water services GS-Hydro, new partner of Zamakona Yards in Canarias was held yesterday (January 29th at 7 p.

HII Acquires Engineering Solutions Division

Huntington Ingalls Industries (HII) has acquired the Engineering Solutions Division of The Columbia Group, a designer and builder of unmanned underwater vehicles

'World's First Hybrid Superyacht'

Developed by Dutch shipbuilders Feadship, the 83.5m Savannah is touted as the world's first hybrid super yacht. Vessel is 30% more fuel efficient than similar sized counterparts, claims the company.

News

5 Rescued from Sinking Vessel off Monterey Coast

Coast Guard rescued five people from a sinking 65-foot sailing vessel approximately 120 miles off the Monterey coast, Saturday. At approximately 8 a.m. Saturday,

CMA CGM Opens Two Offices

CMA CGM Opens a new branch in Constantine, (Algeria) and an agency in Sihanoukville, (Combodia) Following are the addresses in the respective countries: CMA CGM Algérie,

Barril Appointed COO of SBM Offshore

SBM Offshore is pleased to announce the appointment of Philippe Barril as Chief Operating Officer (COO) effective March 1, 2015.  Philippe's appointment as a

 
 
Maritime Contracts Maritime Security Maritime Standards Naval Architecture Offshore Oil Pipelines Port Authority Ship Electronics Ship Simulators Sonar
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1382 sec (7 req/sec)