OW Bunker, suppliers of marine fuels and lubricants worldwide, launch a new standard to ensure the quality of products supplied by its physical division.
The move is part of strategy to drive annual global claims below 1%, an unprecedented figure in the bunker industry. In order to achieve this, customers will now be provided with a specification analysis on a minimum of 90% of all physical product orders, delivered prior to the usual testing procedures conducted by an external fuel oil analysis provider. This ensures total rigour in the fuel oil testing process and guarantees that customers receive the best quality products.
Announcing the initiative, Jan Christensen, Vice President, Physical Division, OW Bunker, said: “Fuel quality is critically important to our customers, particularly as regulations become more stringent. Our new global standard on pre-testing analysis provides customers with confidence in our products and our quality control processes.”
“Claims are expensive for all parties and something that ship owners can ill-afford in the current economic environment. Pre-testing analysis reduces unnecessary claims and saves customers' money. Through this and other quality control measures, OW Bunker is striving to achieve an industry-leading goal of less than 1% claims.”