Customer Relationship Management News

Cloud enterprise software company IFS said Tuesday that Havfram, the Norwegian offshore wind company with its two subsidiaries Havfram Wind and Kontiki Winds, has chosen to implement IFS Cloud.Havfram opted for the solutions to manage the urgent needs around its subsidiaries` core businesses, such as the transport, installation of wind turbines and development of offshore wind farms.Bjørn Ola Smievoll, VP IT, Havfram, said: "The choice of IFS Cloud as an ERP solution was largely…

The Arab Shipbuilding and Repair Yard Company (ASRY) aims to streamline business processes and boost transparency with Infor CloudSuite Industrial Enterprise on Amazon Web Services (AWS) cloud.His Excellency Shaikh Mohammed bin Khalifa AlKhalifa, the Minister of Oil, welcomed a number of representatives of the executive management of  ASRY and Infor at the National Oil and Gas Authority (NOGA) headquarters, prior to the official ceremony of contract signing between the two parties where…

ABB, the leading power and automation technology group, has signed a global agreement with Salesforce.com for sales and cloud-based services, offering more flexibility and real-time exchange of information in order to drive sales performance. The agreement will enable a new level of collaboration across ABB’s global sales and service teams as well as in interaction with customers and partners, through an open, shared ABB platform. The two companies will work together to improve and enhance the platform and to adapt the Salesforce solutions to the requirements of the Power and Automation industry. By cooperating with Salesforce, ABB will further improve customer and market intimacy, accelerate profitable growth and further step up service and response times for customers.

CEVA Logistics, a leading global supply chain management company, was awarded the Best Green Logistics Operator award at the 28th Asian Freight and Supply Chain Awards (AFSCA) held in Shanghai recently. The annual awards organized by Cargonews Asia are designed to honor leading organizations for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability. Nominations for each category were voted for by readers of Asia’s leading shipping, supply chain and cargo transport publication, Cargonews Asia. The results are finalized by an independent auditor and CEVA was named as a finalist in the Best 3PL and Best Green Logistics Operator categories. The winners of the awards were announced at the AFSCA 2014.

Teledyne Marine has steadily built an armada of technologies and brands serving nearly every facet of the subsea sector through systematic acquisition, investment and organic growth. Recently MTR solicited the insights of a quartet of executives representing the various brands to discuss the evolution and future direction of the Teledyne Marine brand. Executives offering insights included Bill Kikendall, President of the newly formed Marine Sensors and Systems Group at Teledyne Technologies, Inc., Thomas W.

STX Finland announced a number of management changes, citing the challenging market situation. The primary target set for STX Finland is profitable operation. In 2011 this target was achieved, and now the focus is strongly on how similar development could also be secured over the years to come. By consolidating sales and marketing into a corporate level activity, STX Finland strengthen and increase the efficiency of its strategic targets which main focuses are diversification, differentiation and customer relationship management. - Timo Suistio has been appointed EVP, CMO of STX Finland. He is tasked with enhancing the functioning capacity of sales and marketing and boosting the order book of the shipyards to ensure long-term operation of the company.

Art Anderson Associates, a Bremerton-based multidisciplinary engineering services firm, has named Ralph E. Duncan, PE as Vice-President of Marine and Sean M. Hoynes, PE as Vice-President of Facilities. Each will be responsible for customer relationship management, program management, resource planning and allocation, contract compliance, quality assurance, personnel supervision, marketing, sales and strategy. The promotions reflect a crystallization of the firm’s Marine and Facilities market sectors and position the company for sustained growth in the new economy. Mr.

Maersk Line took home the “Best Global Shipping Line” and “Best Green Service Provider - Shipping Line” at the 25th annual Asian Freight & Supply Chain Awards, which was held in Singapore on 27th April 2011. Maersk Line won the “Best Global Shipping Line” award for the 18th consecutive year, which serves testimony to its continued status as the global leader in container shipping. It was also the second time that Maersk Line was awarded “Best Green Service Provider - Shipping Line”, recognition of its leadership on environmental performance.

Four Naval Sea Systems Command (NAVSEA) employees were recognized for engineering excellence, April 7-9, by the American Society of Naval Engineers (ASNE) at the society’s conference in Arlington, Va. NAVSEA’s Capt. Albert Grecco, Craig Brandenburg, Stephen Michetti, and Christopher C. Bassler received awards for their accomplishments. NAVSEA develops, delivers and maintains ships and systems on time and on cost for the United States Navy. Grecco received the Gold Medal Award for significant naval engineering contributions during the past five years. “Congratulations [Capt. Albert Grecco] on receiving the Gold Medal Award. You've joined an elite group; having earned the well-deserved, hard-earned recognition of the naval engineering community for producing results ...

In a survey of chief information officers (CIOs) at leading North American independent oil and gas producers, Zeus Development Corporation has learned that most rate e-commerce as their top priority for 2001. "We learned that most mid-market independents (some 300 companies worldwide that have between $10 million and $14 billion in oil and gas reserves) are interested in Internet-based technology to help them expand offshore and overseas," said Bob Nimocks, president of Zeus Development Corporation, the sponsor of the survey and organizer of the E-Business for E&P: Examining Inside- and Outside-the-Firewall Solutions for Independents conference. "We conducted the survey to learn of the key topics these independents want to learn about.