OW Bunker Reduces Global Claims to 0.9%
Internal quality standard helps company meet global target of reducing claims to below 1% and set new industry benchmark for best practice. OW Bunker has announced that it has reduced global claims1 on physical products to 0.9% for Q1 2014. This is down from an average of 1.6% in 2013. The company set a target of reducing global claims to below 1% when it introduced its own Global Quality Standard (GQS) at the end of 2012 to ensure the quality of products supplied by its physical operations on a global basis.
OW Bunker Launches Global QC Standard
OW Bunker, suppliers of marine fuels and lubricants worldwide, launch a new standard to ensure the quality of products supplied by its physical division. The move is part of strategy to drive annual global claims below 1%, an unprecedented figure in the bunker industry. In order to achieve this, customers will now be provided with a specification analysis on a minimum of 90% of all physical product orders, delivered prior to the usual testing procedures conducted by an external fuel oil analysis provider.
