Haley Marine Gears realizes that quality of product must be complimented with equal service quality to survive in today's ultra-competitive market. The company was recently involved with a job which allowed it to exhibit its prowess on both ends, resulting in a highly satisfied workboat customer in New York. One of CR Harbour Towing & Transportation's (Glen Cove, N.Y.) towboats was recently pulled from service so that it could be re-powered with CAT 3512B marine diesel engines. Chris Roehrig, CR's president, wanted to get the right propulsion gears and have them installed correctly the first time, thus averting more time out of service and lost money.