National Council Of Consumers And Users News

Costa Crociere announced a compensation proposal for guests that have returned home after the Costa Concordia accident on January 13. This proposal is also the result of negotiations that Costa Crociere began with the consumer associations protecting guests’ interests, and with the support of multiple tourism/travel-industry associations. In Italy, the company has already reached an agreement with the National Council of Consumers and Users, a nationally representative organization. The families of the deceased and guests who were injured and required medical treatment on site will be covered under a separate proposal that will take into account their individual circumstances. • reimbursement of expenses onboard during the cruise.