BC Ferries has improved its safety record, operational practices – and at the same time, its bottom line. In 2007, British Columbia Ferry Services Inc. (BC Ferries) initiated a union-management joint endeavor to create a world-class safety culture. This program, coined SailSafe, addressed a wide variety of safety-related aspects of BC Ferries’ culture and operational practices. By almost any measure, SailSafe has been a tremendous successf. Although difficult to precisely correlate any one of the many facets of SailSafe to operational statistics…