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Operations Customer Service News

24 Jul 2015

Matson Promotes Gill as Alaska VP

Kenny Gill (Photo: Matson)

Matson, Inc. has promoted Kenny Gill to the position of Vice President, Alaska. In his new role, Gill has management responsibility for all Matson operations in Alaska, including terminal operations, customer service, sales and financial performance of the company's terminals in Anchorage, Kodiak and Dutch Harbor. Gill previously served as Senior Director of Operations for Horizon Lines' Alaska division. His appointment follows Matson's May 29, 2015 acquisition of the Alaska operations of Horizon Lines and subsequent retirement of Marion Davis…

02 Aug 2014

MOL Liner Present June 2014 KPI Results for Americas

MOL Liner Ltd. announces the June 2014 results of Regional Key Performance Indicators (KPI) in the Americas in the following categories:  operations, customer service, and electronic data interchange (EDI). The results are available on a monthly basis and posted in greater detail at www.CountOnMOL.com. Asia to U.S. U.S. U.S.

28 Jun 2014

MOL (America) Inc. Announces May 2014 KPI Results

MOL (America) Inc. announces the May 2014 results of its Regional Key Performance Indicators (KPI) in the following categories:  operations, customer service, and electronic data interchange (EDI). The results are available on a monthly basis and posted in greater detail at www.CountOnMOL.com. Asia to U.S. U.S. U.S. Mitsui O.S.K. Lines, Ltd. (MOL) has the world’s largest ocean shipping fleet. Backed by experience and technologies developed over 130 years, MOL moves today’s global economy. MOL operates specialized bulk carriers for iron ore, coal, and woodchips; tankers that transport crude oil and LNG; car carriers; cruise ships; ferries and coastal liners…

19 Sep 2013

MOL (America) Show KPI Efficiencies in August

MOL (America) Inc. announces August 2013 KPI results showing continued improvements in documentation accuracy and in-terminal truck turn time. MOL (America) Inc. announces the August 2013 results of its Regional Key Performance Indicators (KPI) in the following categories:  operations, customer service, and electronic data interchange (EDI). Mitsui O.S.K. Lines, Ltd. (MOL) has the world’s largest ocean shipping fleet. They operate specialized bulk carriers for iron ore, coal, and woodchips; tankers that transport crude oil and LNG; car carriers; cruise ships; ferries and coastal liners; and containerships that deliver a variety of finished products as part of the largest and most diverse global network of liner and logistics services. MOL (America) Inc. is a wholly-owned subsidiary of MOL.

20 Jun 2013

MOL Announce Latest KPI Results

MOL (America) Inc. announces May 2013 KPI results, betters targets in majority of categories. MOL (America) Inc. announces the May 2013 results of its Regional Key Performance Indicators (KPI) in the following categories:  operations, customer service, and electronic data interchange (EDI).  The results are available on a monthly basis and posted in detail at www.CountOnMOL.com About MOL Mitsui O.S.K. Lines, Ltd. (MOL) has the world’s largest ocean shipping fleet. Backed by experience and technologies developed over 128 years, MOL (America) Inc. is a wholly-owned subsidiary of MOL.

17 Apr 2012

MOL (America) Inc. Announces March KPI Results

Lombard, IL – MOL (America) Inc. has announced the March, 2012, results of its Regional Key Performance Indicators (KPI) in the following categories:  operations, customer service, and electronic data interchange (EDI). The results are available on a monthly basis. A set of goals has been established for each of these KPI in an effort to offer industry-leading transparency to customers and to showcase MOL’s strength as a carrier which provides high quality service. Global KPI are reported on a quarterly, annual, and semi-annual basis, depending on the category. The results of MOL’s Global and Regional KPI are published and shared with customers in greater detail at www.CountOnMOL.com.

28 Jun 2002

BC Ferries Says Union’s Safety Report Inaccurate

BC Ferries responded critically to a Union report on safety issued today. BC Ferries’ President and CEO Bob Lingwood responded by saying the report is inaccurate and creates an incorrect perception. The Corporation’s high safety standards are independently audited by Lloyd’s Register and are the result of highly competent, diligent and well-trained employees. The 28-page report was compiled by a committee struck by the BC Ferry and Marine Workers’ Union. The report has been assessed by the Corporation as containing both inaccuracies and outdated information. In particular, the report inaccurately claims that safety issues are present with lifesaving equipment, hull integrity and navigational systems.

17 Nov 2005

Ingram to Break Ground on New Paducah Facility

facilities. The groundbreaking ceremony will begin at 8:30 a.m. building site, located at 900 South Third Street. County. support operations in Paducah since 1984. downtown Paducah," Mayor Paxton said today. Paducah's reputation as the hub of the inland waterways. operations in the Paducah area. careful renovation of a century-old brick office building. warehouse functions. dispatch, and other support functions. new Paducah Landing facility. parking spaces. Paducah area. working environment for Ingram's associates. customers and crews," Mr. Philip said. the company to sustain its business operations in Paducah. Mr. Ingram said. "We enjoy doing business here.