American Cruise Lines Hires Young as Business Development Director
American Cruise Lines on Wednesday announced Susan Shultz-Gelino, Vice President of Trade Relations, has retired after several decades with the company, and that Melissa Young has joined the company as Director of Business DevelopmentShultz-Gelino began her career in travel with American Cruise Lines in the 1980s. Among her many achievements, she established and led American’s sales department to record numbers through the company’s early years. Shultz-Gelino developed strong trade partnerships industry-wide and also established a growing team of Business Development Managers.
American Cruise Lines Reports Bookings Uptick
American Cruise Lines says it is seeing growing demand across its domestic portfolio of river and coastal cruises, reporting advance bookings for its 2021 season have brought passenger counts more than 25% ahead of the same time last year.The company cites increased awareness of U.S. cruise options along with guests’ desire to support all-American businesses as the primary reasons for the increase.The growth is also supported by the company's fleet and itinerary expansions, it said.
American Cruise Lines – Online Travel Agent Training & Certification Program
American Cruise Lines announce plans for an upcoming travel agent portal, the first of many new features to be added to the company’s new website. ▪ Promotional/Marketing Tools – Letterhead shells, email blast archive, product PDFs, etc. “We highly value our travel agent partners and continuously aim to provide them with the best resources possible,” said Susan Shultz, Director of Sales for American Cruise Lines. “Dedicated entirely to agents, the new portal will allow them to both master and promote our products in a way that will maximize their selling ability.” Agents working with American Cruise Lines can typically earn between $1,000 and $2,300 per booking, depending on the selected stateroom and itinerary.
