Five Minutes With: Tore Morten Olsen, Astrium Services
Astrium Services took a survey of seafarer’s usage of crew communication solutions in the commercial shipping sector to establish a picture of mariner communications requirements. According to Tore Morten Olsen, Head of Maritime Services, Astrium Services, the survey was illuminating in more ways than one, helping to shed light on modern comms usage for onboard business and personal reasons. MLC 2006 is here. What is your sense that ship operators and owners will incorporate an increased availability of communications solutions for seafarers? The MLC asks for “reasonable access to ship-to-shore telephone communications, and email and Internet facilities, where available.” The wording is quite soft. Plus it is located in the non-mandatory guidelines. So there’s some room for interpretation.
Astrium Crew Survey Reveals SatCom State of Play
A crew communications survey carried out by Astrium Services reveals that a growing number of seafarers see on board Wi-Fi connectivity as essential in order to use their own smartphones, tablets and laptops aboard ships. Social media, especially Facebook was highlighted as one of the most popular web destinations for crews whilst it was also revealed that many seafarers are prepared to pay for connectivity. The Crew Communications 2012 Survey, which was commissioned by Astrium Services to fill the market gap in up-to-date data on crew communications requirements and supported by consultants Stark Moore McMillan, questioned 960 Filipino seafarers during Q3 & Q4 2012. 12% of those surveyed were officers and 88% were general crew.
