New Passenger Mustering & Crowd Control Training

Posted by Eric Haun
Monday, February 24, 2014
Photo: Videotel

A new program from Videotel highlights the importance of psychology in effective passenger evacuation, a topic which has been the focus of much attention in the industry since the highly charged events off Isola del Giglio in January 2012.

Making the Difference - Passenger Mustering and Crowd Control looks at all aspects of passenger mustering, in particular the flow of passengers on stairways and the care and control of passengers once they are assembled in their designated muster stations.

Nigel Cleave, CEO of Videotel, explained, “Without doubt, Muster Station Personnel and Stairway Guides are key players in a maritime incident where passengers are involved. They are the public face of the emergency and well trained and drilled personnel enable the Captain and his team to concentrate on the important task of resolving the situation at source.

“One of the key aspects of this program is the emphasis it places on understanding human behavior. Individuals respond to stress in very different ways and when crowds gather there is always the potential for disorder if an emergency should happen. Fear, anger, aggression are all basic instincts and it is the responsibility of the muster team to understand how these fundamental reactions come into play during emergency situations and how best to deal with them.”

In response to the revised STCW Code resulting from recent events, Videotel has worked closely with Princess Cruises to develop a new training video package demonstrating the importance of a professional and effective passenger evacuation procedure for crew members of passenger cruise ships, Ro-Pax and passenger ferries. Using role play, actors portray typical characters found in many crowds. The video shows what to look out for and how to muster passengers and manage crowds safely.

Making the Difference - Passenger Mustering and Crowd Control is available as Videotel On Demand (VOD), VOD Online, DVD and includes a supporting reference workbook. It is targeted at all crew members with a responsibility for passenger mustering; in particular Stairway Guides and Muster Station Personnel.

 

  • Photo: Videotel

    Photo: Videotel

Maritime Reporter February 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

New Products

New Tool for Recovering Oil from Sunken Wrecks

A tool for removing oil trapped in submerged vessels has been developed in Norway by design specialists Miko Marine.   The launch of the Moskito aims to address

Tennessee Chill Box Expands Industry Reach

Air conditioned respirator supply systems supplier Tennessee Chill Box, LLC (TCB) launched a new air-supply, mask and hood system designed to expand the industry-reach

Caterpillar to Deliver Highest Horsepower Tier 4 Solution

Edison Chouest Offshore has selected Caterpillar Marine's Cat Tier 4 Final C280-16 generator sets for two new vessels, Caterpillar announced today. The generators

Passenger Vessels

Remontowa to Build Ferries for BC Ferries

Polish shipyard Remontowa Shipbuilding SA has signed a contract for building three car-and-passenger ferries for the Canadian ship owner - BC Ferries Company, said Xinhua.

Irish Ferries Owner Revenues up 9.6%

Irish Continental Group, the company behind Irish Ferries, posted a 9.6pc increase in revenue last year (2014) in taking Euro 290.1 million.   ICG's ferry division

Food Handling Products Ordered for Ovation of the Seas

ALMACO informs it has been contracted to deliver food handling products for the Royal Caribbean International’s Ovation of the Seas, the third Quantum-class ship

News

Statoil: Johan Castberg, Snorre 2040 Timelines Changed

The licensees in the Johan Castberg and Snorre 2040 licences have decided to spend more time on the projects. “Castberg and Snorre 2040 are two major and important projects in our portfolio,

USCG Petty Officer Convicted, Sentenced

A Coast Guardsman was convicted and sentenced during a General Court-Martial in New Orleans, Thursday. Petty Officer 2nd Class Leonel Hinojosa, 32, was sentenced to reduction to E-1,

Caterpillar to Stay in Peoria

After a multiyear study focused on modernizing its global headquarters, Caterpillar Inc. today reaffirmed it will remain in Peoria, Illinois, and revealed a

Maritime Safety

Rushton Gregory Inks Gemeco Marketing Deal

Rushton Gregory Communications announced today the latest addition to its industry-leading client roster, Gemeco Marine. Based in Lake City, South Carolina,

India's Naval Help to Small Indian Ocean Nations

Indian Prime Minister Narendra Modi assigned senior officials in the Ministry of Defence with a task to “identify” and “support” maritime needs of smaller nations

Houston Ship Channel Reopens After Ships Collide

The Houston Ship Channel has reopened after a collision between a container ship and a chemical tanker, according to a spokesman with the United States Coast Guard.

Ferries

Richmond Ferry Service to Become a Reality

At its meeting of March 5, the Board of Directors of the Water Emergency Transportation Authority (WETA) approved a Cooperative Agreement with the Contra Costa

Remontowa to Build Ferries for BC Ferries

Polish shipyard Remontowa Shipbuilding SA has signed a contract for building three car-and-passenger ferries for the Canadian ship owner - BC Ferries Company, said Xinhua.

Irish Ferries Owner Revenues up 9.6%

Irish Continental Group, the company behind Irish Ferries, posted a 9.6pc increase in revenue last year (2014) in taking Euro 290.1 million.   ICG's ferry division

 
 
Maritime Contracts Maritime Standards Naval Architecture Pipelines Pod Propulsion Salvage Ship Electronics Ship Simulators Shipbuilding / Vessel Construction Winch
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.3603 sec (3 req/sec)