Stena Line Providing Free Internet

Press Release
Monday, January 14, 2013

Highly customized least cost routing solution helps leading ferry operator to meet customer expectations for free connectivity.
 

Stena Line, the established ferry operator in north west Europe is using a customer-specific solution from Marlink to provide improved free Internet connectivity for passengers on seven ferries serving Norwegian, Swedish and Danish routes. The CoastalRoam solution is a specially developed addition to the Marlink Sealink customized VSAT services already in use aboard the ferries. The implementation of CoastalRoam follows a recent user trial, aboard the Stena Danica ferry, on its route between Sweden and Denmark.


Stena Line operates 20 routes with a modern fleet of 38 vessels including fast ferries (Stena HSS), traditional combi-ferries, RoPax ferries for freight and passengers, and RoRo ferries purely for freight in Scandinavia, the North Sea and the Irish Sea. The passenger vessel market is competitive so the ability to differentiate is important, hence Stena Line’s commitment to providing a high level of services on board, including Value Added Services such as free Internet connectivity for passengers.


“Our goal is to make any voyage as comfortable and convenient for passengers as we can,” explains Calle Sedelius, IT support Specialist, Stena IT. “Internet connectivity is vital in this day and age but provision of free Wi-Fi on board for hundreds of users is very hard to achieve cost-effectively. With CoastalRoam, we are able to confidently offer the service and balance the cost versus the high levels of customer satisfaction we get from it.”


CoastalRoam is specifically designed for Stena Line and integrates satellite, 3G and 4G for Norway, Sweden, Poland, Germany and Denmark. Whenever the vessels are within range, the public Internet on board switches automatically to the fastest service available, using a lower cost carrier for free passenger connectivity. 4G is also being implemented on CoastalRoam for another customer in Norway and the system is prepared for other carrier technologies such as Wi-Fi and WiMAX.


Stena Line aims to continue the CoastalRoam roll out for more routes as fast as we can find telecom providers with good 3G and 4G coverage and competitive prices,” adds Raimo Warkki, Commercial Ship Communications & Systems at Stena IT.


“The combination of 3G antennas and Marlink Sealink customized VSAT services on board these seven ferries ensures seamless free connectivity for passengers,” says Tom Erling Hansen, Head of Sales North Europe, Marlink.

“Because CoastalRoam enables automatic switching between VSAT and 3G, the system is able to find the fastest and least-cost connectivity available at any time. This makes it cost and time effective for Stena Line to offer a high value customer service for free, which helps them to stay competitive in the market.”


Free Internet for passengers is available via 3G and 4G when in range and on VSAT at other times. The Sealink customized VSAT service is used to provide highly reliable and cost-effective connectivity for vessel business critical operations in addition to supporting businesses on board Stena Line vessels.

Maritime Reporter September 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Coast Guard Foundation to Honor USCG in Miami

The Coast Guard Foundation, a nonprofit organization committed to the education and welfare of all Coast Guard members and their families, announced today that

Maritime Broadband Opens Office in Greece

Maritime Broadband has expanded its worldwide footprint by opening an office, Maritime Broadband Hellas, in Athens, Greece. The new office addresses the growing

Renewable Energy: Schottel Tidal Turbines Ready For Use

In the last months Schottel  successfully tested its hydrokinetic turbines in Strangford Lough, Northern Ireland. The full-scale tests included 260 operating hours under realistic conditions.

Technology

NMEA Awards Top Electronic Makers

Marine electronics experts named 11 products in nine categories as winners of the 2014 NMEA Product Awards. Once again, Furuno USA was named Manufacturer of the Year--Support.

Maritime Broadband Opens Office in Greece

Maritime Broadband has expanded its worldwide footprint by opening an office, Maritime Broadband Hellas, in Athens, Greece. The new office addresses the growing

Statoil: New Oil in the Grane Area

Statoil has together with PL169 partners proved new oil resources in the D-structure in the vicinity of the Grane field in the North Sea.   Well 25/8-18 S, drilled by the rig Transocean Leader,

News

PES to Begin Operating Benzene Terminal in November

Philadelphia Energy Solutions plans to start operating a new benzene offtake terminal next month at its 335,000-barrel-per-day refinery in Philadelphia, two people familiar with the plans said.

Coast Guard Foundation to Honor USCG in Miami

The Coast Guard Foundation, a nonprofit organization committed to the education and welfare of all Coast Guard members and their families, announced today that

Sunken Barge Salvage Stops Traffic on Chicago River

The U.S. Coast Guard said it is restricting vessel traffic on the Chicago River to allow for salvage of a sunken barge. All cargo has been removed from the sunken

Communication

Maritime Broadband Opens Office in Greece

Maritime Broadband has expanded its worldwide footprint by opening an office, Maritime Broadband Hellas, in Athens, Greece. The new office addresses the growing

Northrop Grumman Sponsors Maritime RobotX Challenge

Northrop Grumman Corporation is expanding its support for science, technology, engineering and math (STEM) education across the globe by sponsoring the Maritime RobotX Challenge in Singapore, Oct.

Much Activity During Danish Maritime Days

Danish Maritime Days was well visited, and there were many participants and great enthusiasm at the more than 50 events. Attendance at the many events tells that the maritime days were successful.

SatCom

Maritime Broadband Opens Office in Greece

Maritime Broadband has expanded its worldwide footprint by opening an office, Maritime Broadband Hellas, in Athens, Greece. The new office addresses the growing

Software Solutions

Northrop Grumman Sponsors Maritime RobotX Challenge

Northrop Grumman Corporation is expanding its support for science, technology, engineering and math (STEM) education across the globe by sponsoring the Maritime RobotX Challenge in Singapore, Oct.

New Bahamas Northwest Chart Set Upgrade

nv charts announces the release of its newly updated chart set for Region 9.1, Bahamas Northwest, including Bimini and Berry Islands, Nassau to Abaco, and Grand Bahama,

SSI's PublisherLT Webinar Postponed

Due to illness of one of the presenters, SSI's free webinar on its EnterprisePlatform PublisherLT software has been postponed by one week to Wednesday, October 22, 2014 at 8 a.

Ferries

Catamaran Passenger Ferries Delivered in Angola

Incat Crowther announced the delivery a pair of 30m catamaran passenger ferries, Macôco and Panguila, to Instituto Marítimo e Portuário de Angola. The vessels, built by Astilleros Armon in Spain,

Ferry Vital Link for Island off Taiwan

Nearly 13,000 people inhabit the four-by-two-kilometer Linqiu Island located about 7.5 nautical miles southwest of the Donggang on the main island of Taiwan. Primarily fishermen,

For Ferries, Commercial Light at End of Regulatory Tunnel

A review of the ferry industry’s latest challenges and opportunities attracted a record 340 delegates to Vancouver last week for the 39th annual Interferry conference.

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Naval Architecture Navigation Port Authority Salvage Ship Repair Ship Simulators Shipbuilding / Vessel Construction
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.2851 sec (4 req/sec)