Astrium Enhances Services in Singapore

MarineLink.com
Monday, April 08, 2013

Astrium Services upgraded its customer care, logistics and training facilities in Singapore. The upgraded Astrium Services customer care facilities now include tier one and two support, providing expert trouble-shooting and maintenance services to customers in the Asia Pacific region.

“Our global service is based on a ‘follow the sun’ strategy, so customers in any region including Asia Pacific can benefit from high levels of support at any time of the day,” said Eric Jan Bakker, Head of Sales Asia Pacific, Astrium Services. “With both tier one and tier two support available from our facilities in Europe, Singapore and in Houston, customers will experience improved technical support from a single organization that is now able to directly address any problem a customer may face with its communication systems – anywhere in the world.”

Astrium Services has also upgraded its logistics facilities for its Pharostar VSAT services in Singapore. There is now a comprehensive stock of VSAT equipment available, including main components such as a choice of Ku-band antennas, modems and routers, and the most common spare parts for VSAT systems.

“Through the wider stock items and improved procedures, we are able to deliver faster to customers in the Asia Pacific region and at a lower cost. This creates a competitive advantage that has already helped several customers in the region who required significant deliveries fast, in order to secure multi-vessel orders,” explains Bakker.

With training as a key requirement for Astrium Services Asia Pacific customers, the Singapore office has also implemented a number of improvements in this area. A dedicated training team has been formed and is ready to welcome customer personnel to the enhanced training facilities in Singapore, where extensive courses on connectivity services and value-added services are available. Technical training can also be organized at the premises of qualifying customers.

www.astrium.eads.net

Maritime Reporter July 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

MN 100: AEP River Operations

16150 Main Circle Drive, Suite #400 St. Louis, MO 63017 Tel: (636) 530-2100  Email: info@aepriverops.com Website: www.aepriverops.com President: Keith Darling The

MN 100: Caterpillar Marine

Neumühlen 9 22763 Hamburg/Germany Tel: (713) 895-1449 Email: cat_power@cat.com Website: www.marine.cat.com Managing Director: Nigel Parkinson The Company: Caterpillar

Airbus May Sell Stake in Submarine Supplier

Airbus is considering a sale of its 49 percent stake in submarine supplier Atlas Elektronik as part of a reshuffle of its military business, German newspaper Die

Marine Electronics

Servowatch to Showcase New AMC Range at SMM

Servowatch Systems, a U.K.-based business unit of the Electrical and Automation division of India’s engineering giant Larsen & Toubro, said its exhibition stand

Krill Supplies VFMMS to Island Tug and Barge

Krill Systems Inc., a producer of Vessel Fuel Measurement and Monitoring Systems (VFMMS), announced delivery, installation and successful sea trials of three more systems to Island Tug and Barge Ltd.

Harris Secures Certification for its Multi-channel Manpack Radio

Harris Corporation (NYSE:HRS) has received Type-1 National Security Agency (NSA) certification for its Falcon III® RF-340M multi-channel manpack radio. The certification

Education/Training

Mexican Navy Delegation Visits NSSA

The U.S. Navy reported that its Norfolk Ship Support Activity (NSSA) welcomed the Mexican Navy Delegation to Building CEP-200, Naval Station Norfolk, Aug. 21 for

Ferguson Norge Unveils New NORSOK Workshops

As a result of market demand for NORSOK workspace modules, Ferguson Norge, specialists in the rental of DNV 2.7-1 / EN 12079 certified offshore containers, refrigeration/freezer modules,

LCS MCM MP Puts Navy Closer to Fleet Implementation

NSWC Panama City hosted a two-week demonstration in July that verified Sailors' ability to conduct maintenance on the Littoral Combat Ship's Mine Countermeasure

Logistics

MN 100: AEP River Operations

16150 Main Circle Drive, Suite #400 St. Louis, MO 63017 Tel: (636) 530-2100  Email: info@aepriverops.com Website: www.aepriverops.com President: Keith Darling The

W.Africa Crude Slow to Trade; Nigerian Glut Fading

Angolan cargoes for October loading are so far finding buyers slowly, traders said on Friday, while there were further signs that an overhang of September-loading Nigerian cargoes is being absorbed.

US Steel Producers Win Anti-dumping Case

The United States has approved anti-dumping duties against South Korea and other producers of steel pipes for the energy sector, a victory for domestic producers

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Maritime Standards Naval Architecture Offshore Oil Port Authority Salvage Ship Electronics Sonar
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1387 sec (7 req/sec)