Don Wamsley Joins Globe Wireless

Press Release
Wednesday, June 01, 2011

Globe Wireless is pleased to announce that Don Wamsley has joined the company as the Senior Vice President of Customer Care.

Mr. Kenneth Jones, Founder and CEO of Globe Wireless commented, “Globe Wireless strives to continuously improve all aspects of the services we provide our customers.  The addition of Don to our senior management team reaffirms our commitment to this goal.   He comes to us with a wealth of experience in the field of customer support and service.”

Prior to joining Globe, Mr. Wamsley previously managed the Global Technical Assistance Center for JDS Uniphase.  Before this, he served as the Senior Call Center Director for Hughes Network Systems, where he lead a cross-functional team to redesign customer support organization encompassing six on-shore and off-shore call center located in Philippines, India, and United States. Over 500 staff supported approximately 600,000 direct consumer, small business, Value-Added Reseller (VAR), and Enterprise customers, Field Service, and installation personnel. Services provided included internet subscription services, credit/debit transaction, and performance monitoring.  Mr. Wamsley holds a Bachelors of Science degree from National University, San Diego, California.

Mr. Wamsley said, “Globe Wireless offers world class products and services exclusively to the commercial maritime industry.  I am excited to help the company form the new Customer Care group, which will unify all aspects of customer service – sales support, worldwide shipboard installation and service, regional customer support, and global help desk – under a single department.”

Mr. Jones added, “Our customers are starting to implement sophisticated IT system aboard their ships.  Globe Wireless is focused on providing technology and communications solutions, along with the highest level of customer care, to help customers deploy and support these systems effectively and efficiently.”
 

Source: Globe Wireless

Maritime Reporter March 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Newport News, ODU Partner for Bachelor's Degree Program

Huntington Ingalls Industries (HII) announced today that apprentices at Newport News Shipbuilding will now have the opportunity to earn a bachelor of science degree

Euronav Posts 62% Core Profit Increase

Belgian crude oil shipping group Euronav on Wednesday unveiled a 62 percent rise in first-quarter core profit as daily rates for its fleet rebounded from last year.

Modern Solutions Power Systems Conference

Thomas Alva Edison, who is considered to be one of the most prolific inventors in history, once said, “I find out what the world needs. Then I go ahead and try to invent it.

Technology

Safety the Focus as Heavy Lifting Picks Up

Modern heavy lift capabilities are crucial for safe, efficient operations offshore Heavy lift operations offshore are an awe-inspiring feat, but an operation that

STEM: SeaPerch Underwater Robotic Championships

University of Southern Mississippi Site for Fourth National SeaPerch Challenge – Underwater Robotic Championships Excitement continues to build for the Fourth Annual National SeaPerch Challenge,

CNR: Innovation Maintains US Naval Advantages

An interview with Rear Adm. Matt Klunder, U.S. Navy Chief of Naval Research What are your near term, mid-term and long term science and technology (S&T) objectives?

 
 
Maritime Contracts Maritime Standards Offshore Oil Pipelines Pod Propulsion Port Authority Ship Electronics Ship Repair Ship Simulators Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1120 sec (9 req/sec)