Don Wamsley Joins Globe Wireless

Press Release
Wednesday, June 01, 2011

Globe Wireless is pleased to announce that Don Wamsley has joined the company as the Senior Vice President of Customer Care.

Mr. Kenneth Jones, Founder and CEO of Globe Wireless commented, “Globe Wireless strives to continuously improve all aspects of the services we provide our customers.  The addition of Don to our senior management team reaffirms our commitment to this goal.   He comes to us with a wealth of experience in the field of customer support and service.”

Prior to joining Globe, Mr. Wamsley previously managed the Global Technical Assistance Center for JDS Uniphase.  Before this, he served as the Senior Call Center Director for Hughes Network Systems, where he lead a cross-functional team to redesign customer support organization encompassing six on-shore and off-shore call center located in Philippines, India, and United States. Over 500 staff supported approximately 600,000 direct consumer, small business, Value-Added Reseller (VAR), and Enterprise customers, Field Service, and installation personnel. Services provided included internet subscription services, credit/debit transaction, and performance monitoring.  Mr. Wamsley holds a Bachelors of Science degree from National University, San Diego, California.

Mr. Wamsley said, “Globe Wireless offers world class products and services exclusively to the commercial maritime industry.  I am excited to help the company form the new Customer Care group, which will unify all aspects of customer service – sales support, worldwide shipboard installation and service, regional customer support, and global help desk – under a single department.”

Mr. Jones added, “Our customers are starting to implement sophisticated IT system aboard their ships.  Globe Wireless is focused on providing technology and communications solutions, along with the highest level of customer care, to help customers deploy and support these systems effectively and efficiently.”
 

Source: Globe Wireless

Maritime Reporter June 2014 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Costa Concordia: Operations to Tow the Wreck Begin

Maneouvres began early on Wednesday to remove the rusty hulk of the Costa Concordia cruise liner from the Italian island where it struck rocks and capsized two years ago, killing 32 people.

Thai Resort Owners Sue State Owned Company for Oil Spill

Business owners on Koh Samet island are suing a state-owned petroleum enterprise for the oil spill that polluted the resort island's beaches last year. More than 50,

Bahrain US$35-M Land Reclamation Contract for GLDD

Provider of dredging services in the United States and a major provider of environmental & remediation services, Great Lakes Dredge & Dock Corporation (GLDD) says

Technology

Fugro Launches Seastar XP2

Fugro Satellite Positioning released its Seastar XP2 PPP GNSS augmentation service on July 1, 2014, which provides increased redundancy for mission-critical offshore

Harnessing the Wind for Auxiliary Propulsion

Finnish marine engineering company Norsepower Oy Ltd. announced that it will bring to the commercial maritime market an auxiliary wind propulsion solution aimed

Engine Performs in Roll Over Test

Engines customized for new Dutch search-and-rescue lifeboat vessels keep running after full rotation on axis. In thrashing, unforgiving seas, a capsized rescue vessel used to be a symbol of defeat.

 
 
Maritime Contracts Naval Architecture Navigation Offshore Oil Pod Propulsion Port Authority Salvage Ship Electronics Ship Simulators Shipbuilding / Vessel Construction
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.2256 sec (4 req/sec)