Descartes Systems Group transformed its core business from the storage of grains to the storage of oils with the help of Descartes' advanced European customs connectivity and compliance capabilities. "In the European oil storage business, the communication and exchange of documents with customs authorities is mission critical, much more so than with grain storage. With excise amounts in the millions of euros and operating permits at stake, the clearance and duty declaration process needs to be completely accurate," said Charles Smissaert, Managing Director at Botlek Tank Terminal.