Crowley announced that Rob Clapp has been promoted from director to vice president of pricing and yield management for the company's Latin America liner services group. He will continue to remain domiciled in Jacksonville and report to John Hourihan, senior vice president and general manager, Latin America. "Rob has done an excellent job managing our pricing and yield management strategies," said Hourihan. Clapp joined Crowley in 1988 in the corporate accounting department and has held positions of increasing responsibility with Jacksonville-based liner subsidiary, Crowley Liner Services, including manager of management reporting and manager of strategic planning. In 1999, he assumed the position of director of finance for Latin America, and in Feb.