GAO finds it is broken, and now the question is; can it be fixed? Recently, the U.S. Government Accountability Office (GAO) issued a scathing report on the Transportation Worker Identification Credential (TWIC) electronic reader pilot test and on the TWIC program in general. The GAO said that the test of the electronic readers that are intended to largely automate access of credentialed maritime workers into secure areas not only failed, but that test results were so badly gathered that it is impossible to determine exactly where the problems lie and what needs to be corrected.