Wightlink Ferries has announced it will be introducing the CarRes reservation and ticketing system. The decision to replace the existing system was made to improve reliability as well as to enable the company to offer an improved booking service to customers. In addition to the core CarRes booking and ticketing functionality, the project will provide the opportunity to deploy the latest online booking technology (including a mobile optimized site in the future), the web based Business Intelligence module and the Carus port automation framework which will initially support the handheld embarkation scanners. CarRes will be hosted within the Carus data center in Mariehamn, Finland and will be implemented during the coming months with an anticipated project completion by the end of 2013.