MarineNews spoke with Jennifer Carpenter, Senior Vice President of National Advocacy for the American Waterways Operators (AWO), about the organization’s strategic plan, how it is going about increasing public awareness for the industry and what you can do to help. What is AWO 21? AWO 21 is AWO’s strategic plan, approved by our Board of Directors in October 2009, which lays out our vision, mission, values, goals, and objectives. In other words, it describes why AWO is here, what AWO members care about, and how we’re going to spend our time and our money as a trade association.