Further important advances will be made in efforts to reform business processes in the London insurance market during this year's renewals season, according to the International Underwriting Association (IUA). A number of projects within the London Market Principles (LMP) reform program will be reaching new stages of development in the coming months, making 1.1.04 renewals another potential landmark for modernization. Work is now under way on an implementation outline for proposals to improve the speed and efficiency of accounting processes. The plans promise faster processing of premiums and claims and much improved customer service.