Sullivan Industry News

Based on its recent analysis of the Latin American contact center outsourcing services market, Frost & Sullivan recognizes Teleperformance with the 2014 Latin America Frost & Sullivan nearshore Company of the Year Award. By leveraging its unparalleled nearshoring expertise acquired through more than 70 million hours of service to United States (US) clients for over a decade, adopting a multichannel strategy, and maintaining a robust technology portfolio, the company has stayed on a  promising path of growth, leadership and innovation. "Teleperformance's nearshore team that is composed of educated, ethical, service-oriented, bicultural and bilingual agents…

Based on its recent analysis of the North American protective and marine coatings market, Frost & Sullivan recognized Hempel with the 2013 Growth Excellence Leadership Award. In 2012, Hempel exhibited double-digit revenue growth well in excess of 20% and increased its overall market share in North America to 9.5%. Frost & Sullivan noted that Hempel’s competitors’ revenue growth rates are more closely aligned with the base year total market growth rate of 2.1%. Hempel’s acquisition of Blome International in 2012 complemented its existing product lines, especially for the oil and gas industry.