Systems Developers News

CSX Lines announced the formation of Horizon Services Group, created through the restructuring of the existing organization of CSX Lines. The Horizon system places the entire order-to-cash process online, creating a virtually paperless environment from booking to billing with new information available to all users as it is entered into the system. Utilizing the system, customers will be able to perform quickly and more efficiently a comprehensive array of critical "back-office" functions, including customer service, documentation, e-Business, IT, and other business operating processes. last quarter it reached a landmark of 50 percent of all shipper business booked online.

Cruise + Ferry 2003, which is set for London's Grand Hall, Olympia, from May 13-15, will be the 10th biennial exhibition and conference in a series ranked as the passenger shipping industry's premier technical and operations event.The extended format introduced in 2001 - which helped to attract more than 350 exhibitors and 3,500 professionals from 50 countries - is being retained with major maritime hotel content in the trade fair and conference program as well as a gala dinner marking the second Cruise + Ferry Awards. In a new feature, a special arena within the exhibition hall will be available for company and product presentations.