CSX Lines announced the formation of Horizon Services Group, created through the restructuring of the existing organization of CSX Lines. The Horizon system places the entire order-to-cash process online, creating a virtually paperless environment from booking to billing with new information available to all users as it is entered into the system. Utilizing the system, customers will be able to perform quickly and more efficiently a comprehensive array of critical "back-office" functions, including customer service, documentation, e-Business, IT, and other business operating processes. last quarter it reached a landmark of 50 percent of all shipper business booked online.