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Measuring Quality in Ship Management

The results of a three year study designed to draw up a pan‐industry set of usable and comparable Key Performance Indicators to measure quality ship management services will be unveiled by InterManager, the trade association of in‐house and third part ship managers, at its Annual General Meeting in Singapore on November 17th. In a separate move, the AGM announcement will also mark the movement into ownership by InterManager of the KPI initiative.