OTAL’s North Africa Feeder Service Hailed a Success

Thursday, August 15, 2002
OT Africa Line (OTAL), the specialist West African shipping line, has undergone service schedule restructuring as from mid June of this year: 80 percent of its African port range now sees OTAL call on a weekly basis. The implementation of the OTAL-managed weekly North Africa feeder service (NFD), for example, has already created marked improvements in terms of port congestion avoidance and improved sailing frequencies for customers. The North Africa feeder service operates two 400 TEU vessels, providing a weekly service on the Dakar – Banjul – Nouakchott – Casablanca rotation. It prioritises its schedule to meet the weekly Hebdo service in Dakar, which continues to be managed by OTAL, meaning that vessels serving OTAL’s main routes are no longer delayed by potential port congestion at the Port of Casablanca. OTAL’s marketing manager, Rachel Bennett, comments: “Our new feeder service is already proving to be a hit even in its early days. OTAL’s commitment to high service standards continues to be improved: now any contingent factors such as port congestion will no longer impact the rest of the service. In boosting its existing services and adding feeder connections such as the North Africa service, OTAL is ensuring that any problems are easily and efficiently absorbed without impacting on the regularity of the main services offered. “Customers trust OTAL’s experience and have already found that the addition of the OTAL North Africa feeder service has boosted operations, not just in/out of Dakar, but along the entirety of the Hebdo service.”
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