Celebrity Cruises Snags LR ISO 9002 Certification

Friday, August 03, 2001
Celebrity Cruises has recently been presented with ISO 9002 certification from Lloyd's Register Quality Assurance, becoming the first cruise line to attain this prestigious quality management standard for all aspects of the cruise line's operations. This certification comes shortly after Celebrity attained ISO 14001 certification, covering environmental management, and the Lloyd's Register Environmental Protection class notation (EP), for vessel equipment and systems, which were both achieved during 2000. In a ceremony, attended by Celebrity staff involved with implementation of the quality system, Carlo Pacquee, Lloyd's Register North America, Inc. vice president - passenger ships, presented the certificate to Richard Sasso, president of Celebrity Cruises. Sasso said: "Our employees put tremendous amounts of effort and time into providing our guests with the best cruise experience possible. We can all be very proud of this certification; it is a great accomplishment. It shows that the quality of the cruise experience on Celebrity is amongst the very best in the world." Atul Puri, president for Lloyd's Register Quality Assurance commented: "Celebrity Cruises is showing distinct market leadership by applying an integrated suite of global standards to minimise risk. The staff at Celebrity Cruises has worked diligently to implement these rigorous requirements and our surveyors and auditors have been delighted to work alongside Celebrity personnel in reviewing every aspect of management for the ship and shore operations." The ISO 9002 certification audit focused on customer service related quality management activities for all aspects of the cruise line's operations, including: embarkation; food and beverage; guest relations; housekeeping; and marine and technical operations. Since quality is not a 'destination' and requires the company to continually improve on their already excellent performance, Celebrity Cruises will be subject to regular vetting from LRQA to maintain this certification.

Maritime Today


The Maritime Industry's original and most viewed E-News Service

Maritime Reporter June 2016 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

Offshore

POSH Bags Shell FLNG Contract

Singapore’s offshore marine services provider PACC Offshore Services Holdings Ltd. (POSH) has been awarded a contract to support Shell’s Prelude floating liquefied

US Oil Drillers Cut Rigs after 3 Weeks of Additions

U.S. oil drillers cut rigs this week for a 20th week this year after three weeks of additions, according to a closely followed report on Friday, as crude prices

Subsea 7 Announces PLSV Swap off Brazil

Subsea 7 S.A. said it has reached an agreement with Petrobras to substitute a pipelay support vessel (PLSV) working off Brazil.   The agreement will see the Subsea-7-owned

Cruise Ship Trends

Ovation Of The Seas Sets Sail From China

Royal Caribbean christened their third Quantum class cruise ship, Ovation of the Seas, to huge fanfare in a ceremony in Tianjin, China.   The event marked the

Crystal Cruises Plans Return to Port Everglades

Crystal Cruises' ships will return to Broward County's Port Everglades beginning in Fall 2017, having last sailed from the port in 2006.   Beginning October 27,

Kiel is First German Port of Call for Mein Schiff 5

The brand-new TUI Cruises newbuilding Mein Schiff 5 has arrived in Kiel – her first German port of call since being handed over in Turku, Finland, a few days ago.

 
 
Maritime Contracts Maritime Standards Naval Architecture Offshore Oil Pipelines Port Authority Ship Electronics Ship Simulators Shipbuilding / Vessel Construction Sonar
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.0763 sec (13 req/sec)