Hogia Continues Expansion

Monday, November 12, 2007
The Algerian ferry company Entreprise Nationale de Transport Maritime de Voyageurs (ENTMV), operating traffic between Europe and Algeria under the brand Algérie Ferries, is going to replace its in-house developed booking system, which has come to the end of its road. The ENTMV has chosen the BOOKIT system delivered by Hogia Ferry Systems to replace the old system and to enhance the company's distribution. With the ENTMV (Algérie Ferries) as its latest customer in North Africa, Hogia Ferry Systems continues to strengthen its foothold on the Mediterranean market. Today Hogia Ferry Systems supplies booking systems for several ferry companies operating in the region. Algérie Ferries maintains ferry services on several routes across the Western Mediterranean, as well between Algeria and France as between Tunisia and Spain. Its fleet includes three modern ferries, the El Djazair II, Tassili II and Tariq Ibn Ziyad, which were built in 2005, 2004 and 1995 respectively. In addition to that the capacity is boosted during the peak season with two chartered vessels. The passenger volumes are season-oriented with peaks during the start and the end of the Central European summer holiday season—the first half of August and the first half of September. During these summer season peaks the bulk of the passengers are Algerians who work in Europe and visit their home country during their vacation. The national Algerian ferry company decided to replace its old system with BOOKIT as the company needed more flexibility and state-of-the-art online distribution features. The solutions incorporated in BOOKIT were by far regarded as the most suitable and flexible ones, fulfilling the company's requirements on its next-generation booking system. "Our major challenges when serving a customer like Algérie Ferries are the rather advanced routines regarding tickets and agency reconciliation," informs Mr. John Bertell, Sales Manager at Hogia Ferry Systems. "The majority of the sales are distributed through travel agents and therefore advanced online distribution is of utmost importance. For example interface to the global distribution system Amadeus is a must, but so is also the automatic direct bank debit function for travel agents." As the sales consist of passengers, cabins and passenger cars, the procedure is made even more complex as possible changes of booking data are mainly handled by travel agents. But the changes are not necessarily directed to the same agent who has originally made the booking. "Therefore it is impossible to manage the information flow in the whole process without a reliable booking system, especially as it must be recorded which travel agent gets what commission on what part of a final ticket," continues Mr. Bertell.

People & Company News

MN100: MarineCFO

The Company: Founded in 1992, UA Business Solutions was a pioneer in the field of Enterprise Resource Planning (ERP) and an early Microsoft Partner. The ERP evolution

MN100: All American Marine, Inc.

The Company: All American Marine Inc. was founded in 1987 and specializes in the construction of custom tailored aluminum boats from 30 to 150 feet LOA. Today,

Five Minutes with Paul Switzer

Five minutes with Paul Switzer - Manager, Shipbuilding & Offshore, Viega   For readers not familiar with Viega, please give a ‘birds eye’ view, putting the company

 
 
Maritime Careers / Shipboard Positions Naval Architecture Navigation Pod Propulsion Port Authority Salvage Ship Electronics Ship Repair Shipbuilding / Vessel Construction Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.1250 sec (8 req/sec)