Hogia Ferry Systems has established a new position as Manager Customer Services. The Manager Customer Services will be responsible for present customers and ensure they benefit from their systems in the best possible way.
Ari-Pekka Soini has been appointed Manager Customer Services at Hogia Ferry Systems. Soini has held leading positions both onboard and ashore during his 20 years career in the ferry business, his latest position being Managing Director of Sea Containers Finland
. As the Manager of Customer Services, his responsibility is to care for the current customers and after sales activities.
The new Manager Customer Services will inform and offer new functionality
to customers and keep informed about their business and development plans. He will also continue arranging Hogia Ferry Systems' user meetings - primarily the BOOKIT User Conference which is arranged annually for all BOOKIT customers.
The Customer Manager will operate through the departments of Customer Support and Customer Programming. He is responsible for following up that Hogia Ferry Systems adheres to the contracts made with the customers.