SMSGlobal CrewCommCenter Installations Surpass 3,000 Vessel Milestone

MarineLink.com
Monday, September 09, 2013

SMSGlobal Ltd., a provider  of personal communications for the global maritime industry, today announced that the number of vessels now equipped with its CrewCommCenter has reached 3,000. CrewCommCenter creates an onboard Internet Café, allowing seafarers to stay in touch with family and friends without interfering with the ship's official business communications.

The milestone is doubly significant as SMSGlobal marks its tenth year in the maritime industry. Today, around the globe, more than 120,000 seafarers use CrewCommCenter to exchange approximately 2,200,000 messages with over 1,300,000 friends and loved ones on-shore each month.

“This milestone is a testament to CrewCommCenter and cements it as the crew communications solution of choice,” said Capt. Ivar Thomasli, Chairman SMSGlobal Ltd. “Much has evolved from the simple two-way e-mail and SMS messaging system we started with ten years ago to where we are today – a full-blown Internet Café facility. The entire SMSGlobal team is proud to reach this milestone and we are excited for the developments ahead.”

For ship owners, the significance of crew retention has been growing rapidly the last decade, so much so that crew welfare is now a key focus on the mind of any shipping operator. This is especially true in this age with quicker port turnaround times – more often less than a day – and longer stretches out at sea – sometimes 30 days straight. Crew access to personal communications and the ability to correspond with their loved ones and friends back home is widely acknowledged as the most crucial of all crew welfare initiatives.

In the past, affordability of personal communications has always been a big challenge. Seafarers typically spend at least $100 per month on personal communications, which for some is already a tidy sum. Privacy and confidentiality of personal communications is also an ongoing concern for seafarers.

CrewCommCenter provides the seafarer convenient, affordable, private communications with their loved ones and friends, enabling them to send and receive e-mails and SMS, read news from home, ship manager announcements, converse through low data Instant Messaging and browse the Internet.

At the same time, CrewCommCenter also addresses the shipowners concerns, including cost and usage controls, ship operations security and IT compromises, support, maintenance and administrative hassles and costly initial investments or capital outlays. It allows operators to set limits for sending and receiving messages, establishes fixed monthly charges for each module ensuring that costs are predictable, and provides security by imposing restrictions on access, enabling content control and allowing owners to create white and blacklists. 

“While most shipowners are currently providing their crews personal communications access such as e-mail and SMS messaging, many are still concerned with the challenges providing Internet access,” Thomasli said. “SMSGlobal’s success has been anchored on merging the divergent concerns of both the seafarer and the shipowner. And we are continuing to develop and offer new services to further enhance quality of life at sea, such as web-based, client-free interfaces, Bring-Your-Own-Device (BYOD) environments, seafarer-focused social networking portals, native iOS or Android apps, online gaming, VOIP, video chatting and personalized content.”

CrewCommCenter offers simple, industry standard protocols and interfaces for system management. Remote configurations improve ease of maintenance and administration is guaranteed. As CrewCommCenter is a software-based solution, there is no need for costly capital outlays for additional hardware.

Thomasli concluded, “Simply stated, CrewCommCenter is well-equipped to address today’s demands for connectivity at sea. It is a dynamic technology that is highly leveraged to meet the growing demands of the continuously evolving ‘connected’ world.”
 

Maritime Reporter February 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Holland America Line Heads NOAA's List of Weather Observations

Holland America Line topped the list in 2014 for the World’s Leading Weather Observing Cruise Ship Companies who submitted weather information to the National

Cook Islands to Issue Wreck Removal Certificates

The Cook Islands has acceded to the Nairobi International Convention on the Removal of Wrecks, 2007 (“The Nairobi Convention”). As a State Party, Cook Islands

Richmond Ferry Service to Become a Reality

At its meeting of March 5, the Board of Directors of the Water Emergency Transportation Authority (WETA) approved a Cooperative Agreement with the Contra Costa

News

Rushton Gregory Inks Gemeco Marketing Deal

Rushton Gregory Communications announced today the latest addition to its industry-leading client roster, Gemeco Marine. Based in Lake City, South Carolina,

Holland America Line Heads NOAA's List of Weather Observations

Holland America Line topped the list in 2014 for the World’s Leading Weather Observing Cruise Ship Companies who submitted weather information to the National

Cook Islands to Issue Wreck Removal Certificates

The Cook Islands has acceded to the Nairobi International Convention on the Removal of Wrecks, 2007 (“The Nairobi Convention”). As a State Party, Cook Islands

Marine Equipment

Rushton Gregory Inks Gemeco Marketing Deal

Rushton Gregory Communications announced today the latest addition to its industry-leading client roster, Gemeco Marine. Based in Lake City, South Carolina,

Caterpillar, Uptake to Create Analytic Solutions

To help customers around the world better understand the health of their equipment and optimize machine availability, Caterpillar Inc.today announced it has

Scandlines Concludes Sale of Freight Routes

First State Investments is taking over the ferry route Helsingør-Helsingborg including the five vessels operating the line. The contract with First State Investments

Electronics

INTERSCHALT Expands Africa, Asia Service Networks

INTERSCHALT maritime systems AG, the provider of maritime software, services and supplier of Voyage Data Recorders (VDR 4G[e] and s-VDR) has expanded its network

G&D Launches US Subsidiary

German KVM company Guntermann & Drunck GmbH (G&D) announced it will distribute its equipment from new U.S. subsidiary G&D North America Inc. in Miami, Fla.      With

Hospital Ship Brought up to Speed with AMOS

SpecTec will work with long term partner Mercy Ships to migrate its current system Business Suite to AMOS Enterprise Management Suite (EMS).   Mercy Ships’ Africa Mercy,

Communication

Holland America Line Heads NOAA's List of Weather Observations

Holland America Line topped the list in 2014 for the World’s Leading Weather Observing Cruise Ship Companies who submitted weather information to the National

Danelec Marine Unveils eSERVICEConnect Initiative

Danelec Marine launched its new eSERVICEConnect initiative today in a move to automate and streamline shipboard service for its products worldwide. Danelec’s eSERVICEConnect is an Internet,

GOST to Unveil New Products at MSE Conference

GOST (Global Ocean Security Technologies),announced today that it will highlight its newest commercial maritime products at the 2015 Maritime Security East conference in Jacksonville,

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Maritime Security Maritime Standards Naval Architecture Offshore Oil Salvage Ship Electronics Ship Simulators Winch
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.2422 sec (4 req/sec)