SMSGlobal CrewCommCenter Installations Surpass 3,000 Vessel Milestone

MarineLink.com
Monday, September 09, 2013

SMSGlobal Ltd., a provider  of personal communications for the global maritime industry, today announced that the number of vessels now equipped with its CrewCommCenter has reached 3,000. CrewCommCenter creates an onboard Internet Café, allowing seafarers to stay in touch with family and friends without interfering with the ship's official business communications.

The milestone is doubly significant as SMSGlobal marks its tenth year in the maritime industry. Today, around the globe, more than 120,000 seafarers use CrewCommCenter to exchange approximately 2,200,000 messages with over 1,300,000 friends and loved ones on-shore each month.

“This milestone is a testament to CrewCommCenter and cements it as the crew communications solution of choice,” said Capt. Ivar Thomasli, Chairman SMSGlobal Ltd. “Much has evolved from the simple two-way e-mail and SMS messaging system we started with ten years ago to where we are today – a full-blown Internet Café facility. The entire SMSGlobal team is proud to reach this milestone and we are excited for the developments ahead.”

For ship owners, the significance of crew retention has been growing rapidly the last decade, so much so that crew welfare is now a key focus on the mind of any shipping operator. This is especially true in this age with quicker port turnaround times – more often less than a day – and longer stretches out at sea – sometimes 30 days straight. Crew access to personal communications and the ability to correspond with their loved ones and friends back home is widely acknowledged as the most crucial of all crew welfare initiatives.

In the past, affordability of personal communications has always been a big challenge. Seafarers typically spend at least $100 per month on personal communications, which for some is already a tidy sum. Privacy and confidentiality of personal communications is also an ongoing concern for seafarers.

CrewCommCenter provides the seafarer convenient, affordable, private communications with their loved ones and friends, enabling them to send and receive e-mails and SMS, read news from home, ship manager announcements, converse through low data Instant Messaging and browse the Internet.

At the same time, CrewCommCenter also addresses the shipowners concerns, including cost and usage controls, ship operations security and IT compromises, support, maintenance and administrative hassles and costly initial investments or capital outlays. It allows operators to set limits for sending and receiving messages, establishes fixed monthly charges for each module ensuring that costs are predictable, and provides security by imposing restrictions on access, enabling content control and allowing owners to create white and blacklists. 

“While most shipowners are currently providing their crews personal communications access such as e-mail and SMS messaging, many are still concerned with the challenges providing Internet access,” Thomasli said. “SMSGlobal’s success has been anchored on merging the divergent concerns of both the seafarer and the shipowner. And we are continuing to develop and offer new services to further enhance quality of life at sea, such as web-based, client-free interfaces, Bring-Your-Own-Device (BYOD) environments, seafarer-focused social networking portals, native iOS or Android apps, online gaming, VOIP, video chatting and personalized content.”

CrewCommCenter offers simple, industry standard protocols and interfaces for system management. Remote configurations improve ease of maintenance and administration is guaranteed. As CrewCommCenter is a software-based solution, there is no need for costly capital outlays for additional hardware.

Thomasli concluded, “Simply stated, CrewCommCenter is well-equipped to address today’s demands for connectivity at sea. It is a dynamic technology that is highly leveraged to meet the growing demands of the continuously evolving ‘connected’ world.”
 

Maritime Reporter March 2015 Digital Edition
FREE Maritime Reporter Subscription
Latest Maritime News    rss feeds

People & Company News

Carnival Sails to Profit

The world's largest cruise company Miami-based Carnival Corp reported a net profit of $49 million, or 6 cents per share in the first quarter ended Feb. 28.   That

Ukraine Arrests Turkish Ship for Visiting Crimean Port

Turkey owned merchant ship flying the flag of Tuvalu was arrested by Ukrainian authorities over a visit it made to a port in Crimea, reports Reuters. The ship's captain detained.

USCG Flush Ice down River Systems to Facilitate Shipping

The Coast Guard cutter fleet is flushing ice through the Great Lakes river systems to prevent ice jams and facilitate commercial shipping as the shipping season

News

Is China Building a Naval Base in Africa?

Recently, The Namibian reported the existence of a "confidential letter from Namibia's ambassador to China, Ringo Abed, to Namibia's foreign minister stating that

JV Wins $2bln Freeport LNG Contract in US

A joint venture (JV) between CB&I, Chiyoda International and Zachry Industrial has won a contract worth over $2bn from FLNG Liquefaction 3 for a liquefied natural

Puerto Rico Readies for Largest Cruise Ships

Thanks to a pier expansion and enhancement, Puerto Rico will welcome the two largest cruise ships in the world, Royal Caribbean International’s Oasis of the Seas and Allure of the Seas, in 2016.

Marine Equipment

Viking Bags Charter Deal for AHTS Brage Viking

Viking Supply Ships has entered into a contract with an Oil major for the charter of “Brage Viking” commencing 1stof April 2015. The duration is for 2 years and 8 months firm,

SimCity

Building Capacity, as Deadline for Trained Crews Nears   “You see that ship. That’s our ship,” says Karsten Saevik, as he directs our attention to the virtual

Schmiedag and Wildauer Schmiedewerke: 'We Forge Partnerships'

Olaf Wiertz, Sales Director at Schmiedag GmbH (SDG) and Wildauer Schmiedewerke GmbH & Co. KG (WSW) said: “We are more than just a supplier to our customers – we are their partner.

Electronics

Washington State Ferry Tacoma Returns to Service

Washington State Ferry M/V Tacoma will return to work on the Seattle/Bainbridge Island route starting March 28 after suffering electrical damage last summer.   The

SimCity

Building Capacity, as Deadline for Trained Crews Nears   “You see that ship. That’s our ship,” says Karsten Saevik, as he directs our attention to the virtual

Maritime Training Five Years from Now: A Look Ahead

For anyone involved in maritime training, now is an incredibly exciting time full of opportunity. More than ever before, there are new advanced techniques and technologies

Communication

Garamendi Introduces Bipartisan GPS Backup Bill

Congressman John Garamendi (D-Fairfield, CA), the Ranking Member of the House Transportation and Infrastructure Subcommittee on the Coast Guard and Maritime Transportation,

Affordable SATCOM for Workboat Applications

SATCOM edges closer to providing standardized services to the workboat sector. It’s affordable now and someday soon, you won’t be able to afford to be without it.

Salvage, Wreck Removal Beset with Chronic Problems

The basic nature of maritime casualties, salvage and wreck removal has evolved rapidly over the last few years. Ships and offshore constructions have become more technologically elaborate,

 
 
Maritime Careers / Shipboard Positions Maritime Contracts Naval Architecture Pipelines Pod Propulsion Port Authority Salvage Ship Electronics Ship Repair Ship Simulators
rss | archive | history | articles | privacy | terms and conditions | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.3350 sec (3 req/sec)