Edoc welcomed new customers McAllister Towing and Transportation, Seaspan International and Florida Marine Transporters in 2010. Edoc also reported sales of additional Helm software modules to existing customers Blessey Marine Services and Island Tug & Barge.
“We’re very pleased with the addition of Seaspan, McAllister and Florida Marine,” said Ron deBruyne, CEO of Edoc Systems Group. DeBruyne also explained the increase in current customer sales. “Most new customers initially purchase Helm Dispatch Manager, which centralizes and manages all dispatch and invoicing functions. Once they see its effect on resource allocation and operational efficiency, they add Helm modules to other departments, like personnel, maintenance, and purchasing.” DeBruyne added that Helm’s ability to integrate with existing software systems could also be a factor in sales growth.
Helm Marine Operations modules address an array of operational areas, such as personnel, dispatch & invoicing, maintenance, purchasing & inventory and onboard. In late 2010 Edoc plans to release its newest module: Helm Safety Manager. “Many of our customers have asked for a safety management module,” said Bill Reid, Edoc’s Operations Manager and architect of the new Helm Safety module, which, among other functions, will track and prove all regulatory compliance, manage root cause analysis and corrective actions and record all near-misses and incident reporting. “Helm Safety Manager is due out in December, so we’re adding to our wait-list right now.”
Currently Helm is customizable for Liquid & Dry Bulk Barging, Ship Docking, Cargo Barging, Log Towing, Offshore Supply and Oil Spill Response.