Info-X Invests in $5m Headquarter Expansion

Posted by Eric Haun
Thursday, August 28, 2014
Info-X Software Technology’s newly renovated headquarters in Gurgaon (Photo courtesy of Info-X Software Technology)

Transportation solutions provider capitalizes on outsourcing trend

Info-X Software Technology, provider of software solutions and back-office support to U.S.-based transportation companies, introduced its newly renovated and expanded $5 million headquarter facility situated in Gurgaon, the high-tech capital of India. The facility expansion accommodates the growing number of new employees, which increases 15-20% a year.

“The success of our back-office business for the forwarding and NVO business in particular is driving the need for more space,” said Rishi Parti, Director, Info-X Software Technology. “And, as this investment indicates—we are confident in our growth strategy. This $5 million expansion ensures we are ready to handle the increased business in a smooth, seamless fashion, without our clients feeling an expansion in quality and service.”

Anticipating continued growth, Info-X increased the size of its headquarters by 40% through land acquisition and expanded, renovated construction. Additional strategic expenditures went toward establishing a training station, enhancing security systems to ensure privacy, and most importantly, installing state-of-the-art technological improvements, including increased bandwidth and backup systems to ensure consistent productivity.

The success of Info-X’s back-office support business directly coincides with the explosion of the outsourcing market, an aspect of a business plan that is now seen as providing a competitive advantage. In fact, the U.S. spent nearly $300 billion on IT outsourcing last year, tripling its size from its 1996 estimates.

According to Harvard Business Review, outsourcing is one of the most important management ideas and practices of the past 75 years.

With a proven track record of cost savings and higher productivity, outsourcing was propelled from an insignificant line item to a key business strategy, Info-X said. Studies show 73% of the top 100 companies outsource at least one of their business processes, with anywhere between 10-20% of total budget allocated to outsourcing. Although outsourcing was initially viewed as a tool for handling low-risk functions such as data entry, it is now used for high-risk, high-visibility functions that require specialized talent, the company added.

“We at Info-X understand that our clients need to trust their back-office partner to be knowledgeable and sophisticated in the industry,” Parti said. “As the first India-based back-office support provider to service the international transportation industry, we have mastered how to develop a well-trained, specialized team that understands the business better than anyone else.”

Established in 2001, Info-X provides a staff of 150 professionals to handle all data entry and processing, cargo tracking, tariff management, accounting and business coordination, resulting in 250,000 transactions per month. Info-X have provided a great impetus to the logistic companies in the U.S. by reducing their costs up to 40%, enhancing the customer satisfaction by ensuring document accuracies of 99.9% and quick turnaround times, as well as enabling the management to focus on core activities of marketing and sales.

Invisible to the end consumer, Info-X back-office staff works on U.S. time and provides 24/7 online support. The system provides real-time global collaboration whereby requests submitted in the evening are worked on overnight and in the client’s inbox the next morning.

All reports bear the name of the client and are distributed from a client-specific email address. Further, Info-X ensures all data is protected with an elaborate security system.

According to Info-X, key advantages of outsourcing with a specialized, like-minded partner include:

  • Core business focus: Reallocating noncore functions allows manpower to be used more efficiently, focusing on the core business
  • Cost savings: Outsourcing time-consuming, frustrating activities to a market with a lower cost of operations results significant cost savings
  • High quality work: Aligning with a team of specialized, knowledgeable professionals dedicated to a specific business ensures high quality work
  • Increased speed and productivity: Collaborating with an organization that works 24/7 on U.S. time, such as Info-X, increases speed and productivity
  • Safety net: In cases of natural disasters or unforeseen circumstances in the U.S., your outsourcing partner continues to work on day-to-day functions

infoxusa.com
 


People & Company News

Japanese Yards Mull Shipbuilding Alliance

Four major Japanese shipbuilders are in discussions to form an alliance in hopes of riding out the industry slump.   Mitsubishi Heavy Industries, Ltd. (MHI) announced

MN100: Scienco/FAST

The Company: Scienco/FAST is an original equipment manufacturer specializing in marine sewage devices, environmentally-friendly cleaners and other industrial water management technologies.

MN100: MOPS Marine License Insurance

The Company: Since 1935, MOPS Marine License Insurance has defended the USCG licenses of mariners operating in every maritime sector in the United States. Its network of over 80 maritime law firms,

Finance

OSV firm Farstad Continues Restructuring Talks

Supply firm Farstad Shipping's CEO Karl Johan Bakken repeats is in stand-still agreement with lenders until Oct. 1   Notable disclosures: * CEO says is talking

Banks Halt Support for Hanjin

A bankruptcy would be biggest ever for a container shipper. Hanjin Shipping Co's banks are halting support for the South Korean company, its lead creditor said,

China Cosco Sinks into Red

Dragged by lackluster freight rates in the maritime transport market during the first half of 2016, China Cosco Holdings logged a 7.2 billion yuan ($1.07 billion) net loss for the January-June half,

News

Japanese Yards Mull Shipbuilding Alliance

Four major Japanese shipbuilders are in discussions to form an alliance in hopes of riding out the industry slump.   Mitsubishi Heavy Industries, Ltd. (MHI) announced

Another Tug Launched for Suderman & Young

Eastern Shipbuilding Group, Inc. said it launched on August 15, 2016 the final vessel in a series of four Z-Tech Class Terminal & Escort Tugs being constructed for Suderman & Young Towing Company.

OSV firm Farstad Continues Restructuring Talks

Supply firm Farstad Shipping's CEO Karl Johan Bakken repeats is in stand-still agreement with lenders until Oct. 1   Notable disclosures: * CEO says is talking

Software Solutions

ABB Launches Torque Monitoring System

ABB has launched a new torque monitoring system called Torductor Marine, which is aimed at optimizing engine and fuel efficiency in the maritime sector. The new

MN100: Krill Systems, Inc.

The Company: Krill Systems Inc. was founded as a software development company focusing on accurate vessel fuel consumption measurement and efficient data transmission.

MobileOps Pursuing Maritime Business

Redmond, Wash. based MobileOps, Inc., a software company specializing in the design and development of maritime software applications (dispatch, safety, compliance,

Logistics

Banks Halt Support for Hanjin

A bankruptcy would be biggest ever for a container shipper. Hanjin Shipping Co's banks are halting support for the South Korean company, its lead creditor said,

Krishnapatnam Port, Maersk Launches Mainline Service for China

Krishnapatnam, the country’s largest all-weather; deep water port on the east-coast of India has marked another milestone towards operational excellence as it launched

India Shipping Ministry Enlarges Scope of Sagarmala

India's Ministry of Shipping has formulated a revised Central Sector Scheme to provide financial support to Major and Non-Major Ports as well as State Governments

 
 
Maritime Contracts Naval Architecture Pipelines Pod Propulsion Ship Electronics Ship Repair Ship Simulators Shipbuilding / Vessel Construction Sonar Winch
rss | archive | history | articles | privacy | contributors | top maritime news | about us | copyright | maritime magazines
maritime security news | shipbuilding news | maritime industry | shipping news | maritime reporting | workboats news | ship design | maritime business

Time taken: 0.4228 sec (2 req/sec)