Crisis Communications Network News

Navigate Response, the global crisis communications network for the maritime sector, is introducing unlimited response hours contracts to help its shipping company clients manage the potentially open-ended costs of media management work during a crisis.Navigate Response Director Bill Lines said: "Through a small premium on Navigate Response's standard media response contracts, companies can manage their risk profile by choosing a plan which guarantees an unlimited response from our crisis response teams headquartered in London and Singapore."Whether the threat is from cyber, piracy, pollution or an environmental lobby, it is vital that our clients have the support to respond as actively as it takes…

Videotel, part of KVH Industries, Inc., has launched a new program, Social Media at Sea, addressing the unique dangers of inappropriate use of social media by shipboard personnel and providing simple solutions to ensure that seafarers understand the dangers - and benefits - of this onboard revolution. Since the use of the Internet has now become commonplace on many vessels, seafarers often have much more freedom to communicate with friends and family using social media tools.

Navigate Response launched at London’s Baltic Exchange. The company’s round-the-clock services are tailored specifically for the global shipping industry and focus on managing clients’ messages across a range of communications channels including mainstream and social media. The new company is chaired by internationally renowned maritime expert, Richard Sayer, and led by Mark Clark, former head of public relations and media at the UK Maritime and Coastguard Agency. The team includes leading maritime PR experts Mike Elsom and Bill Lines of sister company Navigate PR Ltd. Founded in 2004, Navigate PR provides comprehensive public relations services to a wealth of maritime businesses across a range of disciplines.