The New Orleans Regional Examination Center
(REC) will move to its permanent facility in Mandeville, La., and is scheduled to open on April 2.
The Metairie REC location will close permanently at 3 p.m. on Wednesday to start the move. No telephone or email service to the old REC will be available after Wednesday.
The REC's hours of operation in Mandeville will be from 7:30 a.m. to 3:30 p.m. Monday through Thursday and 7:30 a.m. to 1:15 p.m. on Friday. The office will remain open for "limited services" during the lunch hour. Testing will be conducted during the same hours, but the latest time to start a new exam is 2:30 p.m. Monday through Thursday, and noon on Friday. If a mariner arrives after the published closing time, there is the possibility that they will not be able to complete their transaction that day.
Effective April 2 the new REC address and phone number will be:
USCG Regional Examination Center
4250 Hwy 22, Suite F
Mandeville, LA 70471
Phone: 985-624-5700 Fax: (985)624-5757
The REC staff email addresses should not change.
If you need information on the status of your pending mariner credential application that was submitted through REC New Orleans, you may call (888)427-5662 or email firstname.lastname@example.org during normal business hours.
For information on the TWIC card, call (877) 687-2243.
The new REC can be reached from Interstate 12 or Interstate 10 via the Causeway Bridge, Causeway Blvd, US-190 exits.
After Hurricane Katrina destroyed the New Orleans East REC facility, the REC staff worked from temporary locations in Morgan City, La., Houston, Memphis, Tenn., and Metairie La.